SD stuck, other apps frozen, external HD wouldn't mount afterwards on 2.5 first run

[Amerrican]

I too am having failed backups. They stall and ultimately freeze the computer.

I'm disappointed that Dave Nanian, in email to me, says "we've never seen this problem" and then I find threads in this discussion group where many are having the same problem.

I've used this utility for some time with good success; it's disappointing that now it doesn't work and all you can do is blame us, our computers, our backup disks, etc.

[dnanian]

We haven't seen this problem here. Every case I've seen so far has been due to errors on the drives or devices, "Amerrican" -- we can only work as well as the environment we're in!

[kendo]

I updated tonight to 2.5 because I plan on upgrading to Leopard, after I made a clone of my current drive. But I can't. Twice I've tried copying over the drive to an external firewire drive. The first time it copied over about a 1/5th of the drive and then stalled, no more files were being copied. I still had access to my computer, nothing was frozen. I had no apps running, I wanted the copying to be as smooth as possible.

I wiped the destination drive and tried again, this time about a 1/3 of the way in SD hangs, no more files are copying over. I'm able to quit the program fine, and I have access to my computer.

You wrote earlier that someone else had the same problem, and they sent you their log, which showed that their source drive has some damage. I haven't optimized my drive in over a year, so I'm going to do so and see if this is the cure. I'll post again afterwards to see if it changed anything.

Macbook Pro Core Duo
2.0 ghz / 2 gigs ram
100gb HD
OS X 10.4.1
no antivirus software running
am going to run techtool deluxe before my next attempt at copying.

[dnanian]

We've seen cases where the status display updates, but files are still being copied. Please allow it to run to make sure that things really aren't copying, and drop me a note at the support email address.