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Thanks for responding Dave. This is more than a hypothetical question to me. I administer my father's system, (17" iMac PPC), and from the beginning I've suspected a hardware problem that Apple tech. says was software related. My plan is to follow your instructions with and erase and restore and see what happens. If his issues remain I'll return to Apple and insist on logic board replacement.
Is it possible, if it is software, that the offending file is restored and the problem remains or should the erase and restore 'fix' things? |
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