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Old 07-01-2013, 07:52 PM
RFMoya RFMoya is offline
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Join Date: Sep 2007
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My frustrating situation is identical to RockBottom's post (on 12-13-2011) -- SuperDuper successfully executes a flawless backup to a brand new LaCie d2 Quadra 3-TB drive (purchased direct from LaCie 2 weeks ago) & the resulting backup correctly appears as one of the selectable/bootable drives in the Startup Disk pane of the Mac's System Preferences. BUT the new LaCie/SuperDuper backup will not boot when connected via FireWire; & will not even show-up at "Option+boot" when connected via FireWire. And as to the question asked of RockBottom (that he never answered), if I connect the new LaCie 3TB drive via USB it indeed shows-up at Option+boot & starts-up just fine!

Over the weekend, while I waited to be able to contact LaCie tech support, I tried everything I could think of to get it to boot off of FireWire: confirmed GUID partition, reset PRAM & SMC, tried the Mac's FireWire 400 port, tried it on 2 other Macs (an identical '07 iMac and a MacBook), new cables, etc… Nothing worked. I even tried a clean install of the Mac OS onto the new LaCie -- but the clean install failed of course because it has to re-boot during the installation process.

Monday afternoon, when I was finally able to speak with LaCie tech support, I was informed that LaCie hard drives are flat-out NOT SUPPORTED as to being bootable, on FireWire or any interface! I just could not believe it because I currently have 6 other LaCie d2 Quadra's (of various age & capacity) any one of which would always happily boot via FireWire! The tech support rep said that any of the LaCie drives may or may not be bootable, but none of their drives are guaranteed to support boot-ability!

Just to confirm what the tech support rep said, I then called & spoke with a sales rep and a "Customer Service Manager." Everyone was as nice as could be, but everyone agreed that no LaCie external hard drive is officially supported to be bootable!

Wow!

So it appears that I must now re-think my backup strategy… Should I trust my backups to my older, but bootable, LaCie drives? Should I return my new LaCie drive & get an OWC Mercury Elite Pro? The OWC sales rep that I spoke with today said that they WILL guaranty their drives to be FireWire bootable; but maybe her information is not accurate… Or should I just not worry about the boot-ability of my backup 'cause I can always boot from a DVD or other drive… And just to make my decision even more complicated -- Apple is phasing-out FireWire & my '07 iMac will not last forever; maybe I should just be happy that the new LaCie 3TB 2d Quadra boots off the USB port & not worry about it now…

But "not worrying" is just not part of my nature; especially when it comes to computer backups…

Any feedback at all would be heartily appreciated.
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