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  #1  
Old 09-10-2007, 05:07 PM
kate.duhamel@gm kate.duhamel@gm is offline
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Re-registering after computer crash

My Mac crashed and I lost all applications. I have already bought SuperDuper! and have my Serial no., but can't figure out how to re-register it without buying it again. Please advise. Thanks.
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  #2  
Old 09-10-2007, 05:15 PM
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dnanian dnanian is offline
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Just use the information in your receipt (you can retrieve it if you've lost it with the FAQ entry elsewhere in the forums) back into a fresh download, Kate.
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Old 09-10-2007, 05:29 PM
kate.duhamel@gm kate.duhamel@gm is offline
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Um, what? Do I need more information than my serial no.? Am I supposed to go track down a receipt through a forum? I'm totally confused.
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  #4  
Old 09-10-2007, 07:08 PM
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It's best to have the original receipt, Kate. You can retrieve it from the instructions in the FAQ forum here -- to make it easier for you, since you're confused, here's a link to the post.

Once you have that, you can follow the steps in the receipt to re-download the product and enter the serial number.

Clearer?
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Last edited by dnanian; 09-10-2007 at 07:53 PM.
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  #5  
Old 09-10-2007, 07:30 PM
kate.duhamel@gm kate.duhamel@gm is offline
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Sort of, except the link doesn't work. And when I search FAQ by "receipt" or SuperDuper! receipt" or "finding receipt", I get reply that there are no matches for those words. Still stuck - sorry.
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  #6  
Old 09-10-2007, 07:53 PM
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dnanian dnanian is offline
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My mistake; missed a close quote. Try the link again.
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