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  #1  
Old 10-22-2016, 11:10 AM
shamrox shamrox is offline
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Error 69 ?

I am presented with the following message after each run of Superduper.
Screen Shot 2016-10-22 at 10.50.20 AM.png
When opening the log everything looks Ok, but the date is off by two days.
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  #2  
Old 10-22-2016, 11:17 AM
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dnanian dnanian is offline
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Your /tmp folder looks to be missing, or not writable.
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  #3  
Old 10-22-2016, 12:16 PM
shamrox shamrox is offline
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tmp folder

Where would I locate this file/folder?
Is it a Super Duper specific file?
If it is missing can I create a new one?

Last edited by shamrox; 10-22-2016 at 12:19 PM. Reason: omitted some comments
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Old 10-22-2016, 02:36 PM
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dnanian dnanian is offline
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This is a system folder - you can find it at the top of the drive, although it's likely hidden. You can try to access it with Go To Folder in the Go menu - /tmp is the path.

It is not SuperDuper specific. It's a critical system folder.
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  #5  
Old 10-22-2016, 08:12 PM
shamrox shamrox is offline
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Using go to I get a greyed out folder that has a shortcut arrow on it.

Do you have any suggestions as to what I should be doing?
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  #6  
Old 10-23-2016, 08:35 AM
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dnanian dnanian is offline
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But that link doesn't actually go anywhere? It should actually show contents.

The "easiest" way to fix this would probably be to reinstall the OS (since I don't know what else might be wrong if this is messed up). But you could also try to manually fix it.

I think it'd be best to move to email to guide you through this, since I don't want others to try this "on their own" after a search. Drop me an email to support and we'll see what we can do.
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