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Old 07-14-2016, 05:41 PM
dianeoforegon dianeoforegon is offline
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Join Date: Aug 2007
Location: Portland, OR
Posts: 19
The Western Digital My Book USB 3.0 drives work well after reformatting with Disk Utility.

The WD My Passport with Unlock does not. To remove the software that locks the drive it requires a Windows machine. You need to download Data Lifeguard Diagnostic for Windows.

This will completely remove the unlock partition and erase all software on the drive.

Now you can format properly in Disk Utility.

My suggestion would be to take the Passport back and exchange it for a MY Book USB 3.0.
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