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  #1  
Old 12-26-2019, 03:34 PM
JohnTynes JohnTynes is offline
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Exclamation SD hangs on launch in Catalina

I upgraded my Mac Mini (late 2014) to Catalina a few days ago and since then, SuperDuper 3.3.1 hangs on launch. Both windows render (main window and scheduled copies window) but then the app just hangs. I deleted SuperDuper and did a fresh install from your website's installer and got the same results. I then tried deleting my scheduled copy Library file and my settings but still got the same results.

Because I used Force Quit, I was able to submit a crash report to Apple with my notes and hopefully you'll see that.

For now I am unable to use SuperDuper at all under Catalina.
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Old 12-26-2019, 03:36 PM
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dnanian dnanian is offline
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No, we don't get things you sent to Apple. If you could, please sample the application with Activity MOnitor and send the sample log to support - don't post it here - and we'll continue there.
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Old 12-26-2019, 06:20 PM
JohnTynes JohnTynes is offline
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Update: After I deleted prefs and other user files in /Library (user and root), and restarting, SuperDuper began working normally again.
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Old 12-26-2019, 06:21 PM
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Unfortunately, though, now we don't know what was going on...
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Old 01-18-2020, 10:58 AM
klmorin klmorin is offline
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Exactly the same problem with my iMac 2015. I send sample log to support.
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Old 01-18-2020, 11:09 AM
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Then we've definitely replied...because I've replied to every message before this particular post.
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