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  #1  
Old 10-12-2007, 09:29 AM
rhennosy rhennosy is offline
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Failed to mount

Super Duper 2.1.4.

It starts the process and goes through Repaired Permissions then it says "Failed to mount".

No other message.

What can I do?

Rich
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  #2  
Old 10-12-2007, 09:31 AM
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dnanian dnanian is offline
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What does it say in the log? (Cmd+L)
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  #3  
Old 10-12-2007, 05:35 PM
rhennosy rhennosy is offline
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error log

| 09:26:13 AM | Info | SuperDuper!, 2.1.4 (82), path: /Applications/SuperDuper!.app, Mac OS 10.3.9 build 7W98 (ppc)
| 09:26:13 AM | Info | Started on Fri, Oct 12, 2007 at 9:26 AM
| 09:26:13 AM | Info | Source Volume: 400gbMirror, mount: /, device: /dev/disk5, media: (null), interconnect: (null), file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 372.61 GB, used: 270.07 GB, directories: 45157, files: 290574, ejectable: NO, ACLs: Disabled
| 09:26:13 AM | Info | Target Image: /Volumes/AAWeekly2/400gbMirr.sparseimage, name: 400gbMirr
| 09:26:13 AM | Info | Copy Mode : Copy Newer files
| 09:26:13 AM | Info | Copy Script : Associates.dset
| 09:26:13 AM | Info | Transcript : BuildTranscript.plist
| 09:26:13 AM | Info | PHASE: 1. Prepare to Copy Files
| 09:26:13 AM | Info | ...ACTION: Preparing 400gbMirror
| 09:26:13 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 09:26:13 AM | Info | volinfo.database OK
| 09:26:13 AM | Info | ......COMMAND => Enabling permissions on 400gbMirror
| 09:26:13 AM | Info | Refreshing Disk Arbitration ...
| 09:26:13 AM | Info | ......COMMAND => Verifying that permissions are enabled for 400gbMirror
| 09:26:13 AM | Info | Permissions on '/' are enabled.
| 09:26:13 AM | Info | ...ACTION: Repairing permissions on 400gbMirror
| 09:26:13 AM | Info | ......COMMAND => Repairing permissions on 400gbMirror
| 09:28:16 AM | Info | Started verify/repair permissions on disk disk5 400gbMirror
| 09:28:16 AM | Info | Determining correct file permissions.
| 09:28:16 AM | Info | We are using special permissions for the file or directory ./Library/ColorSync/Profiles/Displays. New permissions are 16893
| 09:28:16 AM | Info | We are using special permissions for the file or directory ./Library/ColorSync/Profiles. New permissions are 16893
| 09:28:16 AM | Info | We are using special permissions for the file or directory ./System/Library/Filesystems/cd9660.fs/cd9660.util. New permissions are 33261
| 09:28:16 AM | Info | We are using a special uid for the file or directory ./private/var/at/jobs. New uid is 1
| 09:28:16 AM | Info | We are using a special uid for the file or directory ./private/var/at/spool. New uid is 1
| 09:28:16 AM | Info | The privileges have been verified or repaired on the selected volume
| 09:28:16 AM | Info | Verify/repair finished permissions on disk disk5 400gbMirror
| 09:28:16 AM | Info | ...ACTION: Mounting 400gbMirr
| 09:28:16 AM | Info | ......COMMAND => Preparing 400gbMirr
| 09:28:16 AM | Info | Initializing...
| 09:28:17 AM | Info | Creating...
| 09:28:17 AM | Info | Finishing...hdiutil: create failed - No such file or directory
| 09:28:17 AM | Error | ****FAILED****: result=256 errno=0 (Unknown error: 0)
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  #4  
Old 10-12-2007, 05:57 PM
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dnanian dnanian is offline
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Looks to me like

/Volumes/AAWeekly2

isn't present, or isn't present with that name, at the time this ran.
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  #5  
Old 10-16-2007, 08:54 AM
rhennosy rhennosy is offline
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Still not able to do a successful backup. Here is log

| 06:30:14 PM | Info | SuperDuper!, 2.1.4 (82), path: /Applications/SuperDuper!.app, Mac OS 10.3.9 build 7W98 (ppc)
| 06:30:14 PM | Info | Started on Mon, Oct 15, 2007 at 6:30 PM
| 06:30:14 PM | Info | Source Volume: 400gbMirror, mount: /, device: /dev/disk5, media: (null), interconnect: (null), file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 372.61 GB, used: 272.22 GB, directories: 44985, files: 289727, ejectable: NO, ACLs: Disabled
| 06:30:14 PM | Info | Target Image: /Users/administrator/Library/Application Support/SuperDuper!/Copy Scripts/400gbMirr.sparseimage, name: 400gbMirr
| 06:30:14 PM | Info | Copy Mode : Copy Newer files
| 06:30:14 PM | Info | Copy Script : Backup - all files.dset
| 06:30:14 PM | Info | Transcript : BuildTranscript.plist
| 06:30:14 PM | Info | PHASE: 1. Prepare to Copy Files
| 06:30:14 PM | Info | ...ACTION: Preparing 400gbMirror
| 06:30:14 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 06:30:14 PM | Info | volinfo.database OK
| 06:30:14 PM | Info | ......COMMAND => Enabling permissions on 400gbMirror
| 06:30:14 PM | Info | Refreshing Disk Arbitration ...
| 06:30:15 PM | Info | ......COMMAND => Verifying that permissions are enabled for 400gbMirror
| 06:30:15 PM | Info | Permissions on '/' are enabled.
| 06:30:15 PM | Info | ...ACTION: Repairing permissions on 400gbMirror
| 06:30:15 PM | Info | ......COMMAND => Repairing permissions on 400gbMirror
| 06:32:31 PM | Info | Started verify/repair permissions on disk disk5 400gbMirror
| 06:32:31 PM | Info | Determining correct file permissions.
| 06:32:31 PM | Info | We are using special permissions for the file or directory ./Library/ColorSync/Profiles/Displays. New permissions are 16893
| 06:32:31 PM | Info | We are using special permissions for the file or directory ./Library/ColorSync/Profiles. New permissions are 16893
| 06:32:31 PM | Info | We are using special permissions for the file or directory ./System/Library/Filesystems/cd9660.fs/cd9660.util. New permissions are 33261
| 06:32:31 PM | Info | We are using a special uid for the file or directory ./private/var/at/jobs. New uid is 1
| 06:32:31 PM | Info | We are using a special uid for the file or directory ./private/var/at/spool. New uid is 1
| 06:32:31 PM | Info | The privileges have been verified or repaired on the selected volume
| 06:32:31 PM | Info | Verify/repair finished permissions on disk disk5 400gbMirror
| 06:32:31 PM | Info | ...ACTION: Mounting 400gbMirr
| 06:32:31 PM | Info | ......COMMAND => Preparing 400gbMirr
| 06:32:31 PM | Info | ......COMMAND => Setting ownership and access modes for '/Users/administrator/Library/Application Support/SuperDuper!/Copy Scripts/400gbMirr.sparseimage'
| 06:32:31 PM | Info | ......COMMAND => Mounting 400gbMirr
| 06:32:32 PM | Info | ...ACTION: Preparing 400gbMirr
| 06:32:32 PM | Info | ......COMMAND => Enabling permissions on 400gbMirr
| 06:32:32 PM | Info | Refreshing Disk Arbitration ...
| 06:32:32 PM | Info | waiting for 400gbMirr .
| 06:32:34 PM | Info | waiting for 400gbMirr .
| 06:32:36 PM | Info | waiting for 400gbMirr .
| 06:32:38 PM | Info | waiting for 400gbMirr .
| 06:32:40 PM | Info | waiting for 400gbMirr .
| 06:32:40 PM | Error | vsdbutil: Couldn't get volume information for '/Volumes/400gbMirr 1': No such file or directory
| 06:32:40 PM | Error | vsdbutil: no valid volume UUID found on '/Volumes/400gbMirr 1': No such file or directory
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  #6  
Old 10-16-2007, 09:03 AM
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dnanian dnanian is offline
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Well... when we turned ownership on, it didn't appear where expected, which is weird. Plus, it's stored on the source drive in the "Copy Scripts" folder, which isn't going to work regardless. You can't store a backup on the volume you're backing up -- it's a 'hall of mirrors' kind of thing, you know?

Anyway, here's what I'd do:

- Restart your Mac
- Remove the image from the Copy Scripts folder
- Recreate your destination image on the proper volume

Then give it another try.
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  #7  
Old 11-09-2007, 03:47 PM
rhennosy rhennosy is offline
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That worked.

Thanks. I have another post with another issue now.
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  #8  
Old 11-16-2007, 08:13 PM
shana shana is offline
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also failing to mount

I'm having a similar problem with failure to mount. I cam't seem to figure out what the problem might be -- logs below.

I'm running a powerbook g4 10.4.11, I've got a network hard drive (named littlefriend), mounted by snb, but i can hook up directly by usb2.0.

i looked at the disk image discussions on Tiger, and tried to make a disk image using disk utility -- it wouldn't let me, it also says "no such file or directory." am i barking up the wrong tree?

i'd REALLY appreciate some help, i've been trying to do this for weeks, on and off, and can't for the life of me figure it out.
Thanks!

| 07:31:25 PM | Info | SuperDuper!, 2.1.4 (82), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S165 (ppc)
| 07:31:25 PM | Info | Started on Fri, Nov 16, 2007 at 7:31 PM
| 07:31:25 PM | Info | Source Volume: Silver, mount: /, device: /dev/disk0s5, media: FUJITSU MHS2040AT D, interconnect: Internal ATA, file system: "HFS+", OS: 10.4.11 (8S165), capacity: 37.26 GB, used: 35.26 GB, directories: 66412, files: 281418, ejectable: NO, ACLs: Disabled
| 07:31:25 PM | Info | Target Image: /Volumes/LITTLEFRIEND/Backups/Silver.07.11.sparseimage, name: Silver.07.11
| 07:31:25 PM | Info | Copy Mode : Erase, then copy files
| 07:31:25 PM | Info | Copy Script : Backup - all files.dset
| 07:31:25 PM | Info | Transcript : BuildTranscript.plist
| 07:31:26 PM | Info | PHASE: 1. Prepare to Copy Files
| 07:31:26 PM | Info | ...ACTION: Preparing Silver
| 07:31:26 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 07:31:26 PM | Info | volinfo.database OK
| 07:31:26 PM | Info | ......COMMAND => Enabling permissions on Silver
| 07:31:26 PM | Info | Refreshing Disk Arbitration ...
| 07:31:27 PM | Info | ......COMMAND => Verifying that permissions are enabled for Silver
| 07:31:27 PM | Info | Permissions on '/' are enabled.
| 07:31:27 PM | Info | ...ACTION: Repairing permissions on Silver
| 07:31:27 PM | Info | ......COMMAND => Repairing permissions on Silver
| 07:32:09 PM | Info | parent directory ./Users/Shared/SC Info does not exist
| 07:34:30 PM | Info | Started verify/repair permissions on disk disk0s5 Silver
| 07:34:30 PM | Info | Determining correct file permissions.
| 07:34:30 PM | Info | The privileges have been verified or repaired on the selected volume
| 07:34:30 PM | Info | Verify/repair finished permissions on disk disk0s5 Silver
| 07:34:30 PM | Info | ...ACTION: Mounting Silver.07.11
| 07:34:30 PM | Info | ......COMMAND => Preparing Silver.07.11
| 07:34:37 PM | Info | hdiutil: create failed - No such file or directory
| 07:34:37 PM | Error | ****FAILED****: result=256 errno=0 (Unknown error: 0)
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  #9  
Old 11-16-2007, 08:43 PM
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dnanian dnanian is offline
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In this case, as I said in reply to your support case, it looks like the path

/Volumes/LITTLEFRIEND/Backups

doesn't exist. So, we can't mount or create the image.

Note that you're much better off writing directly to the backup drive if you can...
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  #10  
Old 11-18-2007, 10:27 AM
bridank bridank is offline
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same problem

here is my post
| 10:16:46 AM | Info | SuperDuper!, 2.1.4 (82), path: /Users/Dan/Desktop/SuperDuper!.app, Mac OS 10.4.11 build 8S165 (ppc)
| 10:16:46 AM | Info | Started on Sun, Nov 18, 2007 at 10:16 AM
| 10:16:46 AM | Info | Source Volume: Macintosh HD, mount: /, device: /dev/disk0s3, media: FUJITSU MHT2080AT, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.4.11 (8S165), capacity: 74.41 GB, used: 63.88 GB, directories: 143424, files: 577804, ejectable: NO, ACLs: Disabled
| 10:16:46 AM | Info | Target Image: /Volumes/FreeAgent Drive/powerbook backup.sparseimage, name: powerbook backup
| 10:16:46 AM | Info | Copy Mode : Erase, then copy files
| 10:16:46 AM | Info | Copy Script : Backup - all files.dset
| 10:16:46 AM | Info | Transcript : BuildTranscript.plist
| 10:16:47 AM | Info | PHASE: 1. Prepare to Copy Files
| 10:16:47 AM | Info | ...ACTION: Preparing Macintosh HD
| 10:16:47 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 10:16:47 AM | Info | volinfo.database OK
| 10:16:47 AM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 10:16:47 AM | Info | Refreshing Disk Arbitration ...
| 10:16:48 AM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 10:16:48 AM | Info | Permissions on '/' are enabled.
| 10:16:48 AM | Info | ...ACTION: Mounting powerbook backup
| 10:16:48 AM | Info | ......COMMAND => Preparing powerbook backup
| 10:16:50 AM | Info | hdiutil: create failed - No such file or directory
| 10:16:50 AM | Error | ****FAILED****: result=256 errno=0 (Unknown error: 0)
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  #11  
Old 11-18-2007, 11:38 AM
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Hi, Daniel. If you've also sent your case in, the problem is that your "FreeAgent Drive" is formatted as NTFS, not as HFS+, so it won't work (it's read-only in OSX).
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