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  #1  
Old 01-25-2005, 01:24 AM
mpkalman mpkalman is offline
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Cannot Run Ms Office 2004 Apps from Sandbox

Dave,

I recently installed MS Office 2004 on my Mac HD partition. I then cloned a Sandbox partition(shared users and Apps). Of the four office apps, namely, Word, Excel, Powerpoint and Entourage, only Entourage will run from Sandbox. When I run office 2004 on my original partition(Mac HD), they all work fine.

I followed your instructions to another user who had problems with Virtual PC and created a new script which copied rather than shared the complete MS Office 2004 folder in the Applications folder. After using this script to reclone, I found identical behavior, Entourage runs, the other apps do not.

Up until now I had been running Microsoft Office X. I have had no problems running all of its apps from Sandbox while being shared.

Any ideas?

Martin Kalman
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  #2  
Old 01-25-2005, 10:14 AM
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dnanian dnanian is offline
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Hm! That's strange, Martin -- I use Office 2004 all the time on the Sandbox, and it works just fine for me.

Do you get any errors in the console? What exactly happens when you try to run the applications?
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Old 01-25-2005, 11:09 AM
mpkalman mpkalman is offline
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Error Report

Dave,

Thanks for the prompt reply. When I run the office programs, an error message file is generated by Microsoft Error Reporting. I have attached this report which is named (Microsoft Error report.doc).

Hope this helps,
Martin Kalman
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File Type: doc Microsoft error report.doc (42.5 KB, 2128 views)
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Old 01-25-2005, 11:24 AM
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dnanian dnanian is offline
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From that, it looks to me like you have some bad fonts, or a font manager of some sort that's having trouble. Possible?
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  #5  
Old 01-25-2005, 11:41 AM
mpkalman mpkalman is offline
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Bad Fonts

Dave,

You may well be right. However, I have had no prior indication of this. Can you suggest some font software that could analyze/identify/rectify such a problem?

Thanks,
Martin Kalman
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Old 01-25-2005, 11:44 AM
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dnanian dnanian is offline
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Try starting up FontBook and look for multiple conflicting and/or damaged fonts. You might also want to try deleting the font cache.
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  #7  
Old 03-01-2005, 01:29 PM
bweylock bweylock is offline
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Did you solve this problem? I have exactly the same symptoms.

A bit hard to believe that I suddenly have font problems since I can run Office flawlessly on the original drive.
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