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  #1  
Old 03-12-2010, 05:10 AM
Nick Nick is offline
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SD! Failure

Here's what the log says:

----------------------------------------------
| 03:53:26 AM | Info | SuperDuper!, 2.6.2 (87), path: /Applications/SuperDuper!.app, Mac OS 10.6.2 build 10C2234 (i386)
| 03:53:26 AM | Info | Started on Fri, Mar 12, 2010 at 3:53 AM
| 03:53:26 AM | Info | Source Volume: Nick's HD, mount: /, device: /dev/disk0s2, media: ST31000528ASQ, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.6.2 (10C2234), capacity: 999.86 GB, used: 297.70 GB, directories: 103960, files: 1144855, ejectable: NO, ACLs: Enabled
| 03:53:26 AM | Info | Target Volume: Nick's HD Clone, mount: /Volumes/Nick's HD Clone, device: /dev/disk3s3, media: LaCie d2 quadra, interconnect: External FireWire, file system: "Journaled HFS+", OS: 10.6.2 (10C2234), capacity: 373.99 GB, used: 373.99 GB, directories: 136772, files: 1375833, ejectable: YES, ACLs: Enabled
| 03:53:26 AM | Info | Copy Mode : Smart Update
| 03:53:26 AM | Info | Copy Script : Backup - all files.dset
| 03:53:26 AM | Info | Transcript : BuildTranscript.plist
| 03:53:26 AM | Info | PHASE: 1. Prepare to Copy Files
| 03:53:26 AM | Info | ...ACTION: Preparing Nick's HD
| 03:53:26 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 03:53:26 AM | Info | volinfo.database OKNick's
| 03:53:26 AM | Info | ......COMMAND => Enabling permissions on Nick's HD
| 03:53:26 AM | Info | Refreshing Disk Arbitration ...
| 03:53:26 AM | Info | ......COMMAND => Verifying that permissions are enabled for Nick's HD
| 03:53:26 AM | Info | Permissions on '/' are enabled.
| 03:53:26 AM | Info | ...ACTION: Preparing Nick's HD Clone
| 03:53:26 AM | Info | ......COMMAND => Enabling permissions on Nick's HD Clone
| 03:53:26 AM | Info | Refreshing Disk Arbitration ...
| 03:53:27 AM | Info | ......COMMAND => Verifying that permissions are enabled for Nick's HD Clone
| 03:53:27 AM | Info | Permissions on '/Volumes/Nick's HD Clone' are enabled.
| 03:53:27 AM | Info | ......COMMAND => Verifying that Nick's HD Clone ACL support matches Nick's HD
| 03:53:27 AM | Info | ...ACTION: Preserving Spotlight state on Nick's HD Clone
| 03:53:27 AM | Info | ......COMMAND => Disabling Spotlight search indexing on Nick's HD Clone
| 03:53:27 AM | Info | PHASE: 2. Copy Files
| 03:53:27 AM | Info | ...ACTION: Copying files from Nick's HD to Nick's HD Clone using Smart Update
| 03:53:27 AM | Info | ......COMMAND => Cloning Nick's HD to Nick's HD Clone
| 03:53:27 AM | Info | Copying copy files with delete using script: /Users/DrMarty/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 03:53:27 AM | Info | Loading 27 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 03:53:27 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 03:53:27 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 03:53:27 AM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Google Desktop Index files.dset
| 03:53:27 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude iTunes Temporary files.dset
| 03:53:27 AM | Info | Loading 0 commands from copy script /Users/DrMarty/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 03:53:30 AM | Info | /
| 03:53:30 AM | Info | /.vol
| 03:53:30 AM | Info | Ignoring /.vol
| 03:53:30 AM | Info | /cores
| 03:53:30 AM | Info | /Network
| 03:53:30 AM | Info | /bin
| 03:53:30 AM | Info | /sbin
| 03:53:30 AM | Info | /System
| 03:54:30 AM | Info | /private
| 03:54:30 AM | Info | Ignoring /private/var/folders/Ei
| 03:54:30 AM | Info | Ignoring /private/var/folders/zz
| 03:54:30 AM | Info | Ignoring /private/var/tmp/.BlankFile
| 03:54:30 AM | Info | Ignoring /private/var/tmp/BonjourPrinters.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-CompUSA Western Digital.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-TechTool Pro 4 DVD.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-LaCie.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-Seagate Barracuda.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-Nick's HD Clone.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/com.apple.speech.synthesis.globals
| 03:54:30 AM | Info | Ignoring /private/var/tmp/launchd
| 03:54:31 AM | Info | Ignoring /private/var/vm/swapfile0
| 03:54:31 AM | Info | Ignoring /private/var/db/BootCache.playlist
| 03:54:31 AM | Info | Ignoring /private/var/db/volinfo.database
| 03:54:31 AM | Info | Ignoring /private/var/run/vpncontrol.sock
| 03:54:31 AM | Info | Ignoring /private/var/run/usbmuxd
| 03:54:31 AM | Info | Ignoring /private/var/run/syslog.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/syslog
| 03:54:31 AM | Info | Ignoring /private/var/run/printtool
| 03:54:31 AM | Info | Ignoring /private/var/run/portmap.socket
| 03:54:31 AM | Info | Ignoring /private/var/run/mDNSResponder
| 03:54:31 AM | Info | Ignoring /private/var/run/diskarbitrationd.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/cupsd
| 03:54:31 AM | Info | Ignoring /private/var/run/configd.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/com.apple.ActivityMonitor.socket
| 03:54:31 AM | Info | Ignoring /private/var/run/asl_input
| 03:54:31 AM | Info | Ignoring /private/var/run/SCHelper
| 03:54:31 AM | Info | Ignoring /private/var/run/DirectoryService.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/.DSRunningSP1
| 03:54:31 AM | Info | Ignoring /private/var/run/pcscd.pub
| 03:54:31 AM | Info | Ignoring /private/var/run/mds.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/com.apple.loginwindow.didRunThisBoot
| 03:54:31 AM | Info | Ignoring /private/var/run/automount.initialized
| 03:54:31 AM | Info | Ignoring /private/var/run/macaronid.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/resolv.conf
| 03:54:31 AM | Info | Ignoring /private/var/run/pppconfd
| 03:54:31 AM | Info | Ignoring /private/var/run/cron.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/utmpx
| 03:54:31 AM | Info | Ignoring /private/var/run/sntp.log
| 03:54:31 AM | Info | Ignoring /private/var/run/ntpd.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/mds
| 03:54:31 AM | Info | Ignoring /private/tmp/MobileDevice.log
| 03:54:31 AM | Info | Ignoring /private/tmp/launchd-106.W7FTog
| 03:54:31 AM | Info | Ignoring /private/tmp/launch-hgXAxN
| 03:54:31 AM | Info | Ignoring /private/tmp/launch-Qxa8fP
| 03:54:31 AM | Info | Ignoring /private/tmp/launch-BQkWQ1
| 03:54:31 AM | Info | Ignoring /private/tmp/90_PML_1
| 03:54:31 AM | Info | Ignoring /private/tmp/icssuis501
| 03:54:31 AM | Info | Ignoring /private/tmp/ics168
| 03:54:31 AM | Info | Ignoring /private/tmp/HP_Photosmart Plus B209a-m_MY96F282HD05GV_HP-COMMAND_358
| 03:54:31 AM | Info | Ignoring /private/tmp/4b99ffb9d3ba5
| 03:54:31 AM | Info | Ignoring /private/tmp/target480.indexState
| 03:54:31 AM | Info | /.Spotlight-V100
| 03:54:31 AM | Info | Preserving /.Spotlight-V100
| 03:54:34 AM | Info | /Copies of Backups
| 03:55:17 AM | Info | Ignoring /.hotfiles.btree
| 03:55:17 AM | Info | /Users
| 03:59:06 AM | Error | ****FAILED****: result=256 errno=22 (Unknown error: 0)
----------------------------------------------

What should I do?
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  #2  
Old 03-12-2010, 09:00 AM
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dnanian dnanian is offline
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Your backup drive is full. Try an erase-then-copy (see the Troubleshooting section of the User's Guide for a discussion).
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Old 03-12-2010, 11:45 AM
Nick Nick is offline
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Quote:
Originally Posted by dnanian View Post
Your backup drive is full. Try an erase-then-copy (see the Troubleshooting section of the User's Guide for a discussion).
After the SD! failure, I discovered some rather large duplicate files on my internal drive (not sure what I did to create them...I think they may have appeared as a result of my playing with my Time Machine drive while half asleep at 2 AM! ). I deleted them in the hopes that would overcome the problem. But it didn't, at which point I posted the question.

1. Why didn't deletion of those duplicate files (bringing the internal drive back "down to size") remedy the problem? Wouldn't SD! see, during its Smart Update operation, that there were fewer files on the internal drive, and make the necessary changes to the SD! drive?

2. Why is it necessary to do a full Erase, then Copy? Why couldn't I simply delete those extraneous files from my SD! drive (the ones that were initially copied to my SD! drive, but which I subsequently deleted from my internal drive) and then run the Smart Update?
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Last edited by Nick; 03-12-2010 at 11:47 AM.
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Old 03-12-2010, 12:02 PM
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dnanian dnanian is offline
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Did you reference the Troubleshooting section of the User's Guide? It answers your first question.

You can delete the files if you'd like and know what they are...
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Old 03-12-2010, 12:09 PM
Nick Nick is offline
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Quote:
Originally Posted by dnanian View Post
Did you reference the Troubleshooting section of the User's Guide? It answers your first question.
Yes, I did read through it...guess I'll need to read it again.

Quote:
You can delete the files if you'd like and know what they are...
I'll give it a try.
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Old 03-12-2010, 07:25 PM
Nick Nick is offline
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[QUOTE=dnanian;28931]Did you reference the Troubleshooting section of the User's Guide? It answers your first question.[/QUOTE

Well, maybe I'm blind, but I didn't see the answer.

Quote:
You can delete the files if you'd like and know what they are...
Since my SD! volume is on a partitioned drive, and I now am operating from a much larger internal drive, I decided to modify the external drive to one with a completely erased, single-partition volume via Disk Utility. I'm now going to use this much larger single-partition drive for my SD! backups.

Is there any reason I need to begin with an initial "Erase, then Copy" backup? I just initiated the backup as a Smart Update, and it seems to be quite happy doing it. (In fact, I don't know when I'd ever want to select an "Erase, then copy"—even on a previously used drive that still contained (now unwanted) data—if Smart Update accomplishes the same result.)
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Last edited by Nick; 03-12-2010 at 07:30 PM.
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Old 03-12-2010, 07:29 PM
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The answer is that if it hits files to copy before it hits files to delete, as it says in the guide, it won't be able to copy. Erase, then copy would alleviate that situation, since it would 'delete' (everything) first.
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Old 03-13-2010, 10:50 AM
Nick Nick is offline
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Quote:
Originally Posted by dnanian View Post
Your backup drive is full. Try an erase-then-copy (see the Troubleshooting section of the User's Guide for a discussion).
BTW, I meant to ask:

Is the error message "result=256 errno=22 (Unknown error: 0)" SuperDuper!'s way of saying that the backup drive is full? If so, how would an ordinary mortal know? (I didn't see it in the Guide—though it could be there, staring me in the face! ) If not, what in the log indicates that the drive is full?
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Old 03-13-2010, 11:05 AM
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It's a crappy error message, no question. The readable part of it, for some reason, gets truncated on occasion, something that's logged as a bug.

The thing that indicates that it's full, though, is right at the top: look at the line describing the destination.
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Old 03-13-2010, 11:57 AM
Nick Nick is offline
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Quote:
Originally Posted by dnanian View Post
It's a crappy error message, no question. The readable part of it, for some reason, gets truncated on occasion, something that's logged as a bug.
Well, at least this time I wasn't being dumb.

Quote:
The thing that indicates that it's full, though, is right at the top: look at the line describing the destination.
...but apparently, I was quite blind!
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Old 03-13-2010, 12:18 PM
Nick Nick is offline
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Btw...

I don't know if this is related, but I've been receiving an "Unable to detect new versions" dialog box when I run/attempt to run SD! backups. When I then click on the Manual Check button, I get another dialog box stating that the version check failed due to a "Could not connect to the server" error, and suggesting that I contact tech support.

Like I said, I'm not sure it's at all related to the full disk problem; it may be related to the fact that I've moved everything over to a new machine, and am now trying to run SD! on that new machine. In any event, I never received such messages before, so I don't quite know what to make of it.
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Old 03-13-2010, 02:07 PM
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No, I don't think that's related. Try deleting the 'com.blacey...' folder in Library/Caches off your Home.
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