S.D. always fails with Mac OS 10.4.8

[davecc]

Originally Posted by dnanian

Please feel free to mail the logs.

This affects SD! more because we're running a progress bar and a panel with a button for a long period of time, while extensive disk access is happening... this seems to aggravate the situation. But SD! itself hasn't changed either, not since July or so... and this problem started with 10.4.8.

If you roll back to 10.4.7, I guarantee the problem won't occur...

Hi Dave,

How are you? I am expecting my new intel 2.66 MacPro today and hope that it comes with 10.4.7 installed. I depend on SuperDuper at least twice a week and hope that Apple fixes this bug real soon.

Kindest Regards,
David

[dnanian]

You and me both, David.

[mkscottgbr]

Hi

I'm equally frustrated that SD runs on my iBook and iMac (both power pc) on 10.4.8 but not on my MacBook Pro. I get this message:

| 09:47:27 PM | Error | 2006-11-29 21:47:27.830 SDCopy[328] NSExceptionHandler has recorded the following exception:
| 09:47:27 PM | Error | NSUncaughtSystemExceptionException -- Uncaught system exception: signal 11
| 09:47:27 PM | Error | Stack trace: 0xebebebeb

What does that mean? The error message comes up almost straight away.

Thanks for any help.

Michael

[dnanian]

Yep -- it's a bad migration of SD. Please delete your copy and re-download from the Shirt Pocket site.

[davecc]

Originally Posted by dnanian

You and me both, David.

Hi Dave,

My new Intel MacPro 2.66 came with 10.4.7 installed. Lucky me.

The dealer I got the Mac from said that all new Intel Macs that he orderd for his customers recently came with 10.4.7 installed and wondered why not 10.4.8. Maybe there is real problem with 10.4.8

I'll try it out tomorrow and promptly report my findings to you.

Regards,
David

[dnanian]

Sounds great, David.

[mkscottgbr]

Hi Dave

thanks for the advice, SD now working fine on the MacBook Pro, 10.4.8, thank goodness, for a moment there thought I might have to use Retrospect Exress!

Cheers!

Michael

[dnanian]

Glad I could help, Michael. (Phew!)

[davecc]

Hi Dave,

I Cloned my two external firewire G-Tech drives which took 59 minutes each without a hitch.

Regards,
David
MacPro 2.66 10.4.7

[dnanian]

Also good to hear, David!

[dnanian]

Could a user who's experiencing the 10.4.8 crash problem please drop me a line via support ASAP?

Thanks!

[Vince-from fr]

Well, as I see this thread is dying, I have a little question : is SuperDuper usable on Intel based Mac with 10.4.8 or should we wait for 10.4.9 ?
Isn't it possible to use other graphic objects that don't crash SD in a 2.14 version ?
Happy new year to everybody...

[dnanian]

It's usable under 10.4.8. Hide SuperDuper! during your first backup with 10.4.8 -- it's likely that it won't have further problems with Smart Updates with subsequent backups.

[jivan]

I'm still having the same problem on my Core 2 Duo iMac w/10.4.8. It's unusable on ANY first backup even when I hide or minimize SD. Switching back after waiting 24 hours (just to be safe) shows it hung early in the process. Tried repeatedly.

Maybe it's both Intel and the amount being backed up? I'm trying to back up 320GB. Maybe successful backups here are less data?

I am actually able to get Carbon Copy Cloner to work. Even though I don't like it as much as SD, having a backup--even if it takes forever--is better than not having one at all. Still makes me think there could be a workaround from the SD side if CCC works in 10.4.8.

If there's been an update on the issue, please post. Would be nice to use SD again. Maybe I missed a fix somewhere in this thread, or are we all waiting for 10.4.9 and shelving SD 'till then?


Thanks...

[dnanian]

There's a huge difference between a "hang early in the process" and a crash, jivan. Which are you experiencing?

We're quite confident that we understand the bug in the OS and that it's going to be fixed in 10.4.9...