stalls while copying files

[Michael Hyatt]

Dave solved my problem. I have a ginormous Entourage file (11 GB). Entourage updates the file every time I get a new message. SuperDuper keeps trying to copy it—over and over. So, I closed Entourage, ran SD, and it worked flawlessly.

Note to Microsoft: Please come up with a different database storage system.

[dnanian]

Thanks, Michael -- and yes, to all Entourage users: you should definitely quite Entourage (and VMWare, and Parallels, and similar programs with large open files, or files that are being downloaded/modified) before making a SuperDuper! copy.

[julia]

I am having the same problem. I just got a new external hard drive to back up my computer but it stalls after the initial 43.07 GB. I read that the stalling could happen if you use Entourage. Is this the case?

I did not have this problem before.

[dnanian]

Try leaving it alone to see if it'll complete. Make sure you've quit Entourage and most other applications... this has always been recommended.

[sross]

similar problem on a MacBook running 10.4.10. Progress stops showing number of files evaluated, as well as no further change in progress bar, yet backup seems to go to completion. Number of files shown as evaluated seems to increase if I keep rerunning backup. Have sent this issue today also via the log in the program.