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#4
07-12-2012, 03:19 PM
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Honestly, I can't see how this could possibly happen. We actually verify down at the device level when we're going to overwrite or delete data, to make sure it's on the drive selected as the destination. The only explanation I can come up with is that she's looking at the library on the destination, not on the source...or that you're dealing with two external drives, and they weren't formatted before they were put into play and have the same low-level ID (and thus can't be told apart reliably).
Could you have her send a log where this happened to me using the "Send to shirt pocket" button, and "Error during copy" as the issue type?
__________________
--Dave Nanian 
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