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  #1  
Old 08-05-2007, 10:24 PM
badlydrawnboy badlydrawnboy is offline
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SuperDuper is hanging - please help!

I'm in the middle of a Smart Update backup to an external FW disk. Things were going smoothly as usual, but the progress bar has now stopped, well, making progress just near the end of the back-up.

Is it safe to simply click "stop", and then start the Smart Update again? Or will this screw up the destination drive? It's supposed to be a bootable clone of my system.

Thanks.
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  #2  
Old 08-05-2007, 11:08 PM
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dnanian dnanian is offline
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It's likely copying a large file, badlydrawnboy. If you drop me a note at support, I'll provide you with a command that can tell what it's copying right now...
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Old 08-05-2007, 11:13 PM
badlydrawnboy badlydrawnboy is offline
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Quote:
Originally Posted by dnanian View Post
It's likely copying a large file, badlydrawnboy. If you drop me a note at support, I'll provide you with a command that can tell what it's copying right now...
It had been "frozen" for three hours (I was out, and I came back). I stopped it and then ran Smart Update again. It went right through and seemed to work fine. But is it fine? Is it possible to stop a backup part way through, and then re-do it as I did without problems? Or should I erase the FW disk and do a fresh back-up?
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Old 08-05-2007, 11:16 PM
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Should be fine...
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Old 08-06-2007, 10:02 AM
Elrock Elrock is offline
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Same problem here

I am having the same problem--SuperDuper hangs towards the end of copying files during a Smart Update. I have tried stopping and restarting the update several times, but it always hangs and never finishes. SuperDuper hung for about 4 hours overnight so I don't think the problem is a large file being copied. ???
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Old 08-06-2007, 10:25 AM
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dnanian dnanian is offline
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Please drop me a note, too, Elrock. It's either a large file or an open file that's being actively updated. (Of course, it could be drive damage as well.)
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