Superduper just hangs at copying stage...

[proximo]

Here is what I do I start my super-duper before I go to bed usually it takes about 3 hours to do but when I wake up it is still hanging at this stage...



"zazaza" being the name of my external HD. Also I noticed some people copying and pasting logs I dont know how to do that so if it would help to see such things please let me know. I have done this a few times with no problems but this happened the other day and I have tried over and over but to no avail. I also "repaired disk permissions" and many other things like that. Any help would be appreciated K thx bai.

[dnanian]

Are you running FileVault, bai?

[proximo]

No I am not familiar with this app.

[proximo]

THe only significant change I think of was installing and using candybar, I have since restored all the icons it changed to their system defaults and appzappered it.

[dnanian]

OK. I don't know if you're downloading/bittorrenting/etc something overnight, but what you'll want to do is open Terminal. Then, copy the following to the clipboard:

sudo lsof | grep SDCopy

Paste that into Terminal. Press Return at the end of the line, then enter your password (it won't echo) and press Return.

That'll print a list of what we're copying at the time -- the last two lines are what we're reading and writing. That should be the file that's causing things to get stuck, probably because it's being written while we're trying to back it up.

[proximo]

Originally Posted by dnanian

OK. I don't know if you're downloading/bittorrenting/etc something overnight, but what you'll want to do is open Terminal. Then, copy the following to the clipboard:

sudo lsof | grep SDCopy

Paste that into Terminal. Press Return at the end of the line, then enter your password (it won't echo) and press Return.

That'll print a list of what we're copying at the time -- the last two lines are what we're reading and writing. That should be the file that's causing things to get stuck, probably because it's being written while we're trying to back it up.

If I do that now nothing comes up like so...



I have restarted my Mac since and so that may be the reason, also before I start copying I close ALL Programs and then restart and open up no new ones except super duper so nothing like that, after sleepy sleep time tonight I will type in this command and see what goes on and also post my findings so check this thread back in about 18 hours and I will have some results for you.

I would do it now but it takes about 3 hours for me to find that error and im afraid due to my hectic lifestyle I cannot be out of action that long () Thank you for your help.

[dnanian]

Ah. Well, it's not running now, so it's going to be difficult to test: you have to run that when it's stuck. So, let it run and when it's stuck run the command.

[proximo]

Last login: Wed Sep 20 20:26:20 on ttyp2
Welcome to Darwin!
Dyranios$ sudo lsof | grep SDCopy
Password:
SDCopy 28021 root cwd DIR 14,2 1224 2 /
SDCopy 28021 root txt REG 14,2 248492 4045354 /Applications/SuperDuper!.app/Contents/MacOS/SDCopy
SDCopy 28021 root txt REG 14,2 81316 3343 /System/Library/CoreServices/CharacterSets/CFUnicodeData-L.mapping
SDCopy 28021 root txt REG 14,2 352454 3340 /System/Library/CoreServices/CharacterSets/CFCharacterSetBitmaps.bitmap
SDCopy 28021 root txt REG 14,2 17688 3341 /System/Library/CoreServices/CharacterSets/CFUniCharPropertyDatabase.data
SDCopy 28021 root txt REG 14,2 9835792 479631 /usr/share/icu/icudt32l.dat
SDCopy 28021 root txt REG 14,2 9043968 43053774 /Library/Caches/com.apple.LaunchServices-0140.csstore
SDCopy 28021 root txt REG 14,2 2213104 4521740 /usr/lib/dyld
SDCopy 28021 root txt REG 14,2 6230356 42982935 /usr/lib/libSystem.B.dylib
SDCopy 28021 root txt REG 14,2 885188 42982937 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
SDCopy 28021 root txt REG 14,2 2118728 42983068 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
SDCopy 28021 root txt REG 14,2 9792712 42983003 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
SDCopy 28021 root txt REG 14,2 2319784 42982939 /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
SDCopy 28021 root txt REG 14,2 2798436 42983033 /usr/lib/libicucore.A.dylib
SDCopy 28021 root txt REG 14,2 1580212 42982947 /usr/lib/libobjc.A.dylib
SDCopy 28021 root txt REG 14,2 2934184 42983321 /usr/lib/libstdc++.6.0.4.dylib
SDCopy 28021 root txt REG 14,2 127388 42983325 /usr/lib/libgcc_s.1.dylib
SDCopy 28021 root txt REG 14,2 212160 42983039 /usr/lib/libauto.dylib
SDCopy 28021 root txt REG 14,2 6419824 42982940 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
SDCopy 28021 root txt REG 14,2 1487292 42982943 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
SDCopy 28021 root txt REG 14,2 6259488 42982998 /System/Library/Frameworks/Security.framework/Versions/A/Security
SDCopy 28021 root txt REG 14,2 141332 42983038 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
SDCopy 28021 root txt REG 14,2 2320768 42983057 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
SDCopy 28021 root txt REG 14,2 1824908 42982975 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
SDCopy 28021 root txt REG 14,2 983736 42983001 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
SDCopy 28021 root txt REG 14,2 701080 42982999 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
SDCopy 28021 root txt REG 14,2 2275732 42983034 /usr/lib/libcrypto.0.9.7.dylib
SDCopy 28021 root txt REG 14,2 956112 42983128 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
SDCopy 28021 root txt REG 14,2 1764652 42982948 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
SDCopy 28021 root txt REG 14,2 7433776 42982949 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
SDCopy 28021 root txt REG 14,2 8942912 42983000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
SDCopy 28021 root txt REG 14,2 22407464 42983002 /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
SDCopy 28021 root txt REG 14,2 1592532 42983041 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
SDCopy 28021 root txt REG 14,2 2294544 42983144 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
SDCopy 28021 root txt REG 14,2 4325824 42983146 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
SDCopy 28021 root txt REG 14,2 63068 42983048 /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
SDCopy 28021 root 0 PIPE 0x2ab8c20 16384
SDCopy 28021 root 1 PIPE 0x2ab8b00 16384
SDCopy 28021 root 2 PIPE 0x2ab8cf8 16384
SDCopy 28021 root 3r PSXSHM 4096 apple.shm.notification_center
SDCopy 28021 root 4w REG 14,2 18082 43034200 /private/var/log/system.log.0
SDCopy 28021 root 5r PSXSHM 4096 /tmp/com.apple.csseed.77
SDCopy 28021 root 6r PSXSHM 4096 apple.shm.notification_center
SDCopy 28021 root 7r REG 14,2 5437351 5949 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/Extras2.rsrc
SDCopy 28021 root 8u IPv4 0x3e22b70 0t0 TCP 192.168.1.20:62633->c-24-7-50-140.hsd1.ca.comcast.net:http (CLOSED)
SDCopy 28021 root 9u unix 0x3820bb0 0t0 ->0x2c66198
SDCopy 28021 root 10u unix 0x2c66198 0t0 ->0x3820bb0
SDCopy 28021 root 11 PIPE 0x2ab8c20 16384
SDCopy 28021 root 12 PIPE 0x2ab8c20 16384
SDCopy 28021 root 13 PIPE 0x2ab8b00 16384
SDCopy 28021 root 14 PIPE 0x2ab8b00 16384
SDCopy 28021 root 15 PIPE 0x2ab8cf8 16384
SDCopy 28021 root 16 PIPE 0x2ab8cf8 16384
SDCopy 28021 root 17 PIPE 0x2ab8b90 16384
SDCopy 28021 root 18 PIPE 0x2ab8b90 16384
SDCopy 28021 root 19u REG 14,2 32 44054426 /private/tmp/tmp.AQa9xy
SDCopy 28021 root 21r PSXSHM 4096 apple.shm.notification_center
SDCopy 28021 root 22r PSXSHM 4096 /tmp/com.apple.csseed.77
SDCopy 28021 root 23r PSXSHM 4096 apple.shm.notification_center
SDCopy 28021 root 24r REG 14,2 19908965787 3247730 /private/var/log/samba/log.nmbd
SDCopy 28021 root 25u REG 14,6 76352716800 604185 /Volumes/zazaza/private/var/log/samba/log.nmbd
:~ Dyranios$

[proximo]

I can't make sense of that I can and don't recognise any files, I mean looking at that can you tell me what files I should delete to let it carry on about its business?

[dnanian]

OK: it looks like your Samba "NETBIOS" module is having some serious problems and is constantly writing to its log. You should look in its log using the Console application (the log is "log.nmbd") to see if it indicates what's going on.

Turning off Windows file sharing should resolve the issue, though.

[proximo]

Okay I will look into this and report my findings after.

[proximo]

Okay I disabled windows file sharing and it worked just like it had before wow i'm so relieved I didn't have to type in any more terminal commands or anything long winded. Thanks a bunch for your help I back up like once a month so I guess ill just disable it whenever I want to back up or I might just leave it off because I don't really share with anyone anyway. Thanks again for you prompt replies and stuff.

[dnanian]

If you're not using Windows file sharing, you should definitely turn it off anyway!