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Old 07-24-2005, 08:07 AM
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It certainly sounds like you've got some sort of hardware problem, Mary, as you've said. It's likely to be in the disk subsystem: maybe even a drive with a pretty significant bad spot, and OSX gets locked up doing retries to get the data read.

It could also be a software conflict -- Norton stuff can definitely do this kind of thing. The fact that it works in OS9 -- though OS9 isn't backing up the same stuff, and you can *really* mess yourself up pretty badly trying to restore that way -- might point toward software issues.

(That doesn't explain your Tiger issues, which indicates even larger problems -- or more significant software conflicts.)

What I'd suggest is first booting in "Safe Mode", and trying the backup with SuperDuper! there. You can do this by powering off, holding down Shift, and then powering on. Keep shift down all the way until you finish booting.

Then, open the Console application, and switch to the "system log". Then try the backup (without doing anything else).

If/when the backup fails, what appears in the system log (in Console)?
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