Won't mount server Sparse image

[joe]

Hello, I just bought this product and am trying to backup to a networked server. I follow all the instructions and the server is formatted XFS. I get this error thank you for any help you can give.

| 09:30:16 PM | Info | SuperDuper!, 2.1.3 (80), path: /Applications/SuperDuper!.app, Mac OS 10.3.9 build 7W98 (ppc)
| 09:30:16 PM | Info | Started on Wed, Sep 13, 2006 at 9:30 PM
| 09:30:16 PM | Info | Source Drive: G4Dual, mount: /, device: IBM-IC35L120AVV207-1, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 114.49 GB, used: 92.11 GB, directories: 84490, files: 415518, ejectable: NO, ACLs: Disabled
| 09:30:16 PM | Info | Target Image: /Volumes/GETWIRELESS;GWFILESERVER/Employees Storage/Joek/joemain.sparseimage, name: joemain
| 09:30:16 PM | Info | Copy Mode : Smart Update
| 09:30:16 PM | Info | Copy Script : Backup - all files.dset
| 09:30:16 PM | Info | Transcript : BuildTranscript.plist
| 09:30:17 PM | Info | PHASE: 1. Prepare to Copy Files
| 09:30:17 PM | Info | ...ACTION: Preparing G4Dual
| 09:30:17 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 09:30:17 PM | Info | volinfo.database OK
| 09:30:17 PM | Info | ......COMMAND => Enabling permissions on G4Dual
| 09:30:17 PM | Info | Refreshing Disk Arbitration ...
| 09:30:17 PM | Info | ......COMMAND => Verifying that permissions are enabled for G4Dual
| 09:30:17 PM | Info | Permissions on '/' are enabled.
| 09:30:17 PM | Info | ...ACTION: Mounting joemain
| 09:30:17 PM | Info | ......COMMAND => Preparing joemain
| 09:30:18 PM | Info | Initializing...
| 09:30:18 PM | Info | Creating...
| 09:30:19 PM | Info | Finishing...hdiutil: create failed - Invalid argument
| 09:30:19 PM | Error | ****FAILED****: result=256 errno=0 (Unknown error: 0)

[dnanian]

Hi, Joe.

This is a known problem in SD! with 10.3.x that we'll be fixing in the next release. In the meantime, the workaround is to create the sparse image, of the appropriate size, using Disk Utility. You'll only have to do this once.

1. Open Disk Utility (found in /Applications/Utilities).
2. Without selecting any volume/drive on the left side, click the New Image toolbar button.
3. Give the image an appropriate name (like Backup), and store it on a drive other than the one you're trying to back up.
4. In the Size pop-up, choose Custom.
5. In the sheet that appears, enter the size of the drive you're trying to back up. Note that the pop-up does not have a selection for GB: you need to enter "40000" MB for 40GB. Click OK when you've got the right size entered.
6. Decide whether or not you want the image encrypted, and choose the proper value in the Encryption pop-up.
7. In the Format pop-up, choose sparse disk image.
8. Click Create.

Once it's created, go back to SuperDuper! and choose the "Disk Image..." selection in the destination pop-up. Navigate to the location where you created the image and click it (it's grey, but that's OK -- click it anyway), then click "Save".

Hope that helps!