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Old 02-23-2003, 09:05 AM
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dnanian dnanian is offline
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First, let me apologise for any difficulty you've been experiencing. As you can see from the other messages in the forum, this is the first time this "looping problem" has been reported, and I'd certainly like to get to the bottom of it.

There are a few other issues here, so let me try to address each one:

- iTunes does, indeed, have to be "on top" for a seamless experience. I'd love for it to be "smarter" than that, but unfortunately there's no way to get at the "back buffer" -- the drawing area the compositor uses to create the screen image. So, I have to resort to screen scraping (which is what VNC, Apple Remote Desktop and everything else has to use as well).

- netTunes does tell iTunes to move "on top" when you initially connect -- if it's possible, it'll move to the top at that time.

- Having another window on top won't -- or rather, shouldn't -- impact your session: if you close that window (in the case of a dialog) or click on the iTunes window (if you can see it), it should move right to the top. If it's something that's forced "on top", it has to be dismissed manually. Note that sizing your iTunes window to close-to-fullscreen will allow these situations to be covered handily.

OK, so on to the "looping". That's really something I've never heard of before, at least in a specific-to-netTunes kind of way. Were you previously using iTunes with VNC without any difficulty? I do have quite a few users who operate netTunes "headless" without this kind of problem (my server is an iMac, so I can't remote the display to check, unfortunately).

netTunes isn't -- or rather, shouldn't be -- doing anything that would cause sound looping, since it doesn't really interact with the sound in any way. But there must be *something* going on that might explain things: when you say things "went downhill", did that happen as you were using the iTunes controls, the direct controls, or while playing with the System Preferenecs app? Had you disconnected and reconnected? Anything at all that might help point me in a direction that would allow reproduction of the problem?

Thanks for spending the time to contact me -- I'll do my best to get this taken care of.
--Dave Nanian
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