Encrypted backups still not smart updating in Catalina 10.15

[iith096]

FYI: It seems that encrypted backups that were encrypted after first performing a full un-encrypted full initial backup in SuperDuper! 3.3 Beta 2 (v119.3) (choosing erase first as recommended in the attached screenshot) still fail in later subsequent smart update attempts.

Hopefully this can be resolved, since I would prefer to secure my external backup images at rest with encryption.

Thanks.

[dnanian]

This is fixed in the next beta. If you're desperate, write to me at support...

[iith096]

Dave, no worries, I can wait for the next beta. Thank you for the quick response.

[dnanian]

Shouldn't be too long to wait.

[iith096]

Unfortunately, encrypted backups will not boot in Catalina 10.15.1 and Beta 119.5.

The backup job processes as normal however when you try to boot into it, all you get is a black screen with the white apple logo.

I ended up wiping the disk with disk utility and formatting it back to un-encrypted APFS so I can maintain a workable backup in the interim.

I would like to maintain a form of a "3 2 1 backup" strategy with offsite backups, and leaving them offsite un-encrypted is not wise. Hopefully this can get sorted out. Thanks.

[dnanian]

I've just re-checked this case, and it's working fine here...I haven't tried an OS upgrade in between copies (just because I have to go back to 10.15.0, which I'm in the process of doing), but I can't reproduce.

Are you sure you waited long enough?

Probably want to move this to support email so we can go through the various things...

[iith096]

Dave, I will try testing again this weekend and see what happens. Thanks.

[dnanian]

Note that I'm in the process of testing an "upgrade" update to the backup while encrypted...

[iith096]

Dave,

Unfortunately, I tested encrypted backups again this weekend and the issue is still there. The image will not boot. Only get a white Apple logo on a black screen with no further activity.

I tested this by taking a known good bootable un-encrypted backup image (Samsung EVO 1TB SSD in a 2.5inch disk enclosure if it matters) and booted into it and encrypted it with Apple Filevault allowing it to fully complete (over two hours). I then attempted to boot into it and it failed to start. I then restarted and booted back into the internal Samsung EVO 1TB disk and initiated a SmartUpdate backup and allowed it to complete thinking that perhaps the encryption process changed or damaged the backup somehow. I then attempted again to boot into the encrypted backup and it again failed to boot with only a white Apple logo and nothing further.

So, not sure why this is not working. My MacMini is a (Late 2012) 2.3 GHz Quad-Core Intel Core i7, 16GB RAM, Samsung EVO 1TB SSD, that was formerly running Mojave which was upgraded to Catalina 10.15.1 using a normal in place upgrade.

Hopefully this gets sorted out. Overall, SuperDuper has always been great.

Thanks.

[dnanian]

Please contact me at support. This doesn't correspond with our own experience, and there's obviously something unusual going on.