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  #1  
Old 12-08-2017, 08:16 PM
klmorin klmorin is offline
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Question 3.1 update issue

I'm wondering what can prevent me from doing the 3.1 update on my MacBook Pro 2015. I did it without problem on 2 other mac with similar configuration.

But on my MacBook, nothing to do. I reinstalled over and over again in any way possible and the result is always the same: a crash immediately open. Fortunately 3.0 works very well.

macOS High Sierra
Internal SSD formatted APFS
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Old 12-08-2017, 08:21 PM
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dnanian dnanian is offline
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Really? Can you download and install it from the web site?
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Old 12-08-2017, 08:31 PM
klmorin klmorin is offline
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I did it several times.
Completely uninstalled and reinstalled, restarted several times.
Mystery!
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Old 12-08-2017, 09:21 PM
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If you could, please send me the crash logs to the support email address, along with some details about the drives and Mac involved. Thanks!
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Old 12-09-2017, 09:49 AM
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For those interested, the problem here was a weird, unexpected "(dataless)" snapshot we'd never seen before. It'll be fixed in an update.
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Old 12-09-2017, 10:32 AM
klmorin klmorin is offline
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Done and solved.

Thank you very much.
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