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Old 04-12-2006, 11:47 PM
drlotto drlotto is offline
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Join Date: Apr 2006
Location: IN
Posts: 5
Unhappy

There were 4 indicators that the Mini was awake:
1. the activity light
2. the sleep monitor stating its awake and cannot sleep
3. the internal HD spinning before I clicked the mouse
4. me looking at the desktop as the monitor started and then SD started

I guess I'm on my own to figure this out. I'll to try hooking up a non-BT mouse+keyboard to see if there is a relation there (googled this suggestion from another site). If I find a solution I'll pass it on.

I usually just go on and forget about asking for support but I think it may help to express my disappointment this time. I'm not disappointed with SD but with the last support and the email support responses from ShirtPocket. Both modes of support led to the same quick "solution" that the issue had to be the Mac because SD works so well. Good luck and thanks for playing.

I agree that the root cause of this issue could boil down to hardware or my specific configuration, but that doesn't mean that SP support could attempt to investigate. Maybe a future version could incorporate a fix or work-around for flawed hardware.

Obviously, I'm in the underwhelming minority to actually have a problem with SD, but I'm at least the 2nd person with this specific issue (I'm not sure if DrDan ever solved the problem). I write this only because this is where SP could distinguish itself from the self-serve support offered by other corps.

DrLotto
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