OS X Server 1.3.9?

[survivor]

I just downloaded SD to backup my OS X Server 10.3.9. I copied the app to the Applications folder, clicked on it, and poof, nothing happens.

It tries to start, the icon bounces a couple times in the dock, then it quits.

Is this OS supported? I upgraded Retrospect only to find out that I needed to spend $500 to allow it work with "Server".

If it is supported, what am I doing wrong. Drag, drop, click. What else is there?

[dnanian]

It's supported, survivor. But, there's something about your configuration that's causing startup to fail.

Could you open the Console, try it again, and see if any diagnostic is produced?

[survivor]

Ah. There is an error.

Unable to create directory username/Library/Application Support/Super Duper!

I'll repair permissions first, then change them manually if I need to. I'll let you know what happens.

[dnanian]

OK!

So, ensure that Application Support is writable, and -- once fixed -- give it another shot,

[survivor]

I did and it does.

That's the fastest Customer Support I've ever gotten on a Sunday night.

Thank you very much. Now go back to watching Desperate Housewives.

[dnanian]

Glad to hear it, survivor -- we aim to please. (Though, sometimes, we need to sleep!)