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  #1  
Old 09-02-2009, 09:37 PM
jtphil jtphil is offline
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Unhappy Snow Leopard Killed SuperDuper

I updated to Snow Leopard and got the latest SuperDuper (2.6.1) and it hasn't worked since then.

It no longer does backups. It just gives an unkillable window that says "The variable previousSettings is not defined."

No backups since Aug 27.

What should I do?
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  #2  
Old 09-02-2009, 11:19 PM
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My guess is that's happening during a scheduled backup. Recreating any schedules should fix it.
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  #3  
Old 09-02-2009, 11:47 PM
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Right, as sjk indicated (and as is mentioned in the release notes/revision history and the update notice, you need to delete and recreate your schedules.
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  #4  
Old 09-04-2009, 12:30 PM
dkolenda dkolenda is offline
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Fresh install issues

| 11:08:43 AM | Info | SuperDuper!, 2.6.1 (86), path: /Applications/SuperDuper!.app, Mac OS 10.6 build 10A432 (i386)
| 11:08:43 AM | Info | Started on Fri, Sep 4, 2009 at 11:08 AM
| 11:08:43 AM | Info | Source Volume: Macintosh HD, mount: /, device: /dev/disk0s2, media: Hitachi HDT721032SLA380, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.6 (10A432), capacity: 297.77 GB, used: 78.86 GB, directories: 199249, files: 689533, ejectable: NO, ACLs: Enabled
| 11:08:43 AM | Info | Target Image: /Volumes/dkolenda/Backups/Backup.sparsebundle, name: Backup
| 11:08:43 AM | Info | Copy Mode : Smart Update
| 11:08:43 AM | Info | Copy Script : Backup - user files.dset
| 11:08:43 AM | Info | Transcript : BuildTranscript.plist
| 11:08:44 AM | Info | PHASE: 1. Prepare to Copy Files
| 11:08:44 AM | Info | ...ACTION: Preparing Macintosh HD
| 11:08:44 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 11:08:44 AM | Info | volinfo.database OK
| 11:08:44 AM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 11:08:44 AM | Info | Refreshing Disk Arbitration ...
| 11:08:44 AM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 11:08:44 AM | Info | Permissions on '/' are enabled.
| 11:08:44 AM | Info | ...ACTION: Mounting Backup
| 11:08:44 AM | Info | ......COMMAND => Preparing Backup
| 11:09:28 AM | Info | hdiutil: create failed - image no longer available
| 11:09:28 AM | Error | ****FAILED****: result=256 errno=22 (Unknown error: 0)

I can see the sparseimage being created, but it fails to mount and then disappears.

The backup is being created on a network drive
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  #5  
Old 09-04-2009, 12:33 PM
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That would certainly imply the network drive is failing, disconnecting or -- for some reason -- not retaining the file that was created.
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  #6  
Old 09-04-2009, 12:35 PM
dkolenda dkolenda is offline
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Any suggestions? Everything was running fine before upgrading to Snow Leopard and the latest SuperDuper
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  #7  
Old 09-04-2009, 12:39 PM
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Well, you've changed two things, one more serious than the other (Snow Leopard is a far greater change than SuperDuper! 2.6.1). Perhaps there's a problem between it and your NAS?

The error you're getting is coming from the system - we've asked it to create the image, and it fails with that error -- which certainly supports the "problems with Snow Leopard and your NAS" theory.
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