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  #1  
Old 08-13-2006, 01:13 AM
guruuno guruuno is offline
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Booting from backup

I today, bought this program to do a backup of my OS X.
After doing a backup (Sandbox), I was not able to boot from the backup.
(The backup is on an external USB Maxtor One Touch III hard disk).
Reading here in the forums, it says that Mac's cannot boot from external USB hard disks.
Is this true? (I am a Mac newbie)
I could have sworn that I did boot previously from an external USB HD.

I just want to make sure the backup is valid befor suggesting to my customers that this is the 'program of choice' for backups.

My major consideration is to have a backup process in place that offers the same type of protection that Acronis True Image does, or Symantec Ghost, and Symantec Backup Exec (formerly Symantec LiveState Recovery & before that PowerQuest V2i).

That is, bare metal recovery, bootable rescue media to access the backup image to restore to a new or old hard disk, mountable images to inject or extract files, scheduling, full backups and incremental (only files that changed since last backup), and the ability to store backup images to media sizes for DVD archicing (4.7Gb).

Am I asking for too much, does ANYTHING exist?

IF the Mac is to become a major competitor, and I belive it will, it will need the same or similar apps to compete with Windows apps, especially for Disaster Recovery/
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  #2  
Old 08-13-2006, 10:18 AM
jgrove jgrove is offline
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I am a MAC newbie(ish) and as far as i can tell you can only boot from firewire drives externally, however i would love to be prooved wrong as then i wont go out and buy a firewire extrnal drive!

Cheers
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  #3  
Old 08-13-2006, 12:30 PM
guruuno guruuno is offline
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Ongoing issue-need reply from manufacturer please

OK, did this backup last night, to an external USB hard disk, all was 100% done, and so be it if I cannot boot from it, so:

I removed the hard disk from the OneTouch3 USB external case (it's a Seagate Momentus 60Gb HD), and installed in in the laptop, won't boot.

If this software is supposed to do what it advertises, why am I having such a difficult time?

Reply is needed ASAP, as I need a solution, and this is not working.

(LOG FILE IN NEXT MESSAGE)
---------------------
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  #4  
Old 08-13-2006, 12:32 PM
guruuno guruuno is offline
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Log File-Part 1

| 10:38:46 PM | Info | SuperDuper!, 2.1.3 (80), path: /Applications/SuperDuper!.app, Mac OS 10.4.7 build 8J2135 (i386)
| 10:38:46 PM | Info | Started on Sat, Aug 12, 2006 at 10:38 PM
| 10:38:46 PM | Info | Source Drive: OS X, mount: /, device: FUJITSU MHT2020AT, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.4.7 (8J2135), capacity: 18.63 GB, used: 14.33 GB, directories: 78452, files: 335147, ejectable: NO, ACLs: Disabled
| 10:38:46 PM | Info | Target Drive: OS XBU, mount: /Volumes/OS XBU, device: Maxtor OneTouch III, interconnect: External USB, file system: "Journaled HFS+", OS: 10.4.7 (8J2135), capacity: 55.89 GB, used: 0.03 GB, directories: 4, files: 9, ejectable: NO, ACLs: Disabled
| 10:38:46 PM | Info | Copy Mode : Erase, then copy files
| 10:38:46 PM | Info | Copy Script : Sandbox - shared users and applications.dset
| 10:38:46 PM | Info | Transcript : BuildTranscript.plist
| 10:38:47 PM | Info | PHASE: 1. Prepare to Copy Files
| 10:38:47 PM | Info | ...ACTION: Preparing OS X
| 10:38:47 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 10:38:47 PM | Info | volinfo.database OK
| 10:38:47 PM | Info | ......COMMAND => Enabling permissions on OS X
| 10:38:47 PM | Info | Refreshing Disk Arbitration ...
| 10:38:47 PM | Info | ......COMMAND => Verifying that permissions are enabled for OS X
| 10:38:47 PM | Info | Permissions on '/' are enabled.
| 10:38:47 PM | Info | ...ACTION: Repairing permissions on OS X
| 10:38:47 PM | Info | ......COMMAND => Repairing permissions on OS X
| 10:38:53 PM | Info | parent directory ./Users/Shared/SC Info does not exist
| 10:39:47 PM | Info | Started verify/repair permissions on disk disk0s1 OS X
| 10:39:47 PM | Info | Determining correct file permissions.
| 10:39:47 PM | Info | The privileges have been verified or repaired on the selected volume
| 10:39:47 PM | Info | Verify/repair finished permissions on disk disk0s1 OS X
| 10:39:47 PM | Info | ...ACTION: Erasing OS XBU
| 10:39:47 PM | Info | ......COMMAND => Preserving OS XBU UUID
| 10:39:48 PM | Info | 2A1117FA938215F1
| 10:39:48 PM | Info | ......COMMAND => Preserving spotlight indexing state
| 10:39:48 PM | Info | ......COMMAND => Erasing OS XBU
| 10:39:55 PM | Info | ......COMMAND => Restoring OS XBU UUID (2A1117FA938215F1)
| 10:39:55 PM | Info | 2A1117FA938215F1
| 10:39:55 PM | Info | ......COMMAND => Restoring Spotlight search indexing state on OS XBU
| 10:39:55 PM | Info | /Volumes/OS XBU:
| 10:39:55 PM | Info | Indexing disabled for volume.
| 10:39:56 PM | Info | /Volumes/OS XBU:
| 10:39:56 PM | Info | Indexing enabled for volume.
| 10:39:56 PM | Info | Indexing enabled on OS XBU
| 10:39:56 PM | Info | ...ACTION: Preparing OS XBU
| 10:39:56 PM | Info | ......COMMAND => Enabling permissions on OS XBU
| 10:39:56 PM | Info | Refreshing Disk Arbitration ...
| 10:39:56 PM | Info | ......COMMAND => Verifying that permissions are enabled for OS XBU
| 10:39:56 PM | Info | Permissions on '/Volumes/OS XBU' are enabled.
| 10:39:56 PM | Info | ......COMMAND => Verifying that OS XBU ACL support matches OS X
| 10:39:56 PM | Info | ...ACTION: Preserving Spotlight state on OS XBU
| 10:39:56 PM | Info | ......COMMAND => Disabling Spotlight search indexing on OS XBU
| 10:39:56 PM | Info | PHASE: 2. Copy Files
| 10:39:56 PM | Info | ...ACTION: Copying files from OS X to OS XBU
| 10:39:56 PM | Info | ......COMMAND => Cloning OS X to OS XBU
| 10:39:56 PM | Info | Copying copy files using script: /Users/guruuno/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Sandbox - shared users and applications.dset
| 10:39:56 PM | Info | Loading 19 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 10:39:56 PM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 10:39:56 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 10:39:56 PM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Previous Systems.dset
| 10:39:56 PM | Info | Loading 3 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Share X11 applications.dset
| 10:39:56 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Share Classic applications.dset
| 10:39:56 PM | Info | Loading 37 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Copy applications, sharing non-Apple.dset
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Address Book.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/AppleScript
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Automator.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Calculator.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Chess.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Dashboard.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Dictionary.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/DVD Player.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Font Book.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/iCal.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/iChat.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/iSync.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/iTunes.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Image Capture.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Internet Connect.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Mail.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Preview.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/QuickTime Player.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Safari.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Sherlock.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Stickies.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/System Preferences.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/TextEdit.app
| 10:39:56 PM | Info | Copy script command COPY supersedes command SHARE for /Applications/Utilities
| 10:39:56 PM | Info | Loading 4 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Share Users.dset
| 10:39:56 PM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 10:39:56 PM | Info | Loading 1 commands from copy script /Users/guruuno/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Sandbox - shared users and applications.dset
| 10:39:56 PM | Info | /
| 10:39:59 PM | Info | /bin
| 10:40:02 PM | Info | /usr
-----------------------------------
Continued in next message
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  #5  
Old 08-13-2006, 12:34 PM
guruuno guruuno is offline
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Posts: 10
LOG FILE-Part 2

| 10:42:53 PM | Info | Sharing /usr/X11R6
| 10:42:56 PM | Info | /.Spotlight-V100
| 10:42:56 PM | Info | Ignoring /.Spotlight-V100/.journalHistoryLog
| 10:42:56 PM | Info | Ignoring /.Spotlight-V100/.store.db
| 10:42:56 PM | Info | Ignoring /.Spotlight-V100/_exclusions.plist
| 10:42:56 PM | Info | Ignoring /.Spotlight-V100/_rules.plist
| 10:42:56 PM | Info | Ignoring /.Spotlight-V100/ContentIndex.db
| 10:42:56 PM | Info | Ignoring /.Spotlight-V100/store.db
| 10:42:56 PM | Info | /.Trashes
| 10:42:56 PM | Info | /.vol
| 10:42:56 PM | Info | Ignoring /.vol
| 10:42:56 PM | Info | /Applications
| 10:42:56 PM | Info | Sharing /Applications/Microsoft AutoUpdate.app
| 10:42:56 PM | Info | Sharing /Applications/XRay.app
| 10:43:14 PM | Info | Sharing /Applications/Adobe Reader 7.0.8
| 10:43:38 PM | Info | Sharing /Applications/BitTorrent OSX 4.4.1
| 10:43:44 PM | Info | Sharing /Applications/ClamXav.app
| 10:43:47 PM | Info | Sharing /Applications/Cocktail Extras
| 10:43:47 PM | Info | Sharing /Applications/Cocktail.app
| 10:43:47 PM | Info | Sharing /Applications/DivX Converter.app
| 10:43:47 PM | Info | Sharing /Applications/DivX Player.app
| 10:44:06 PM | Info | Sharing /Applications/FileMaker Pro 8
| 10:44:15 PM | Info | Sharing /Applications/HexEdit Release
| 10:46:00 PM | Info | Sharing /Applications/MacHacha.app
| 10:46:00 PM | Info | Sharing /Applications/MacPAR deLuxe.app
| 10:48:47 PM | Info | Sharing /Applications/Windows Media Player
| 10:48:47 PM | Info | Sharing /Applications/Mouseposť.app
| 10:48:47 PM | Info | Sharing /Applications/OnyX.app
| 10:48:47 PM | Info | Sharing /Applications/Pacifist
| 10:48:47 PM | Info | Sharing /Applications/Parallels
| 10:48:47 PM | Info | Sharing /Applications/Path Finder.app
| 10:49:23 PM | Info | Sharing /Applications/RARLAB
| 10:49:23 PM | Info | Sharing /Applications/rarXshell 3.51 b1
| 10:49:23 PM | Info | Sharing /Applications/Remote Desktop.app
| 10:49:23 PM | Info | Sharing /Applications/Resorcerer 2.4.1 OSX
| 10:49:44 PM | Info | Sharing /Applications/SerialBox
| 10:49:50 PM | Info | Sharing /Applications/Skype.app
| 10:49:53 PM | Info | Sharing /Applications/Split&Concat.app
| 10:49:56 PM | Info | Sharing /Applications/StuffIt 10.0
| 10:49:56 PM | Info | Sharing /Applications/SuperDuper!.app
| 10:49:56 PM | Info | Sharing /Applications/TechTool Pro 4 Public Beta
| 10:50:06 PM | Info | Sharing /Applications/Toast 7 Titanium
| 10:50:07 PM | Info | Sharing /Applications/Transmit.app
| 10:50:07 PM | Info | Sharing /Applications/Unison.app
| 10:50:07 PM | Info | Sharing /Applications/unPoster
| 10:50:07 PM | Info | Sharing /Applications/UnRar 3.0 Mac OS X
| 10:50:07 PM | Info | Sharing /Applications/Microsoft Office 2004
| 10:50:09 PM | Info | /automount
| 10:50:09 PM | Info | /Network
| 10:50:09 PM | Info | /cores
| 10:50:09 PM | Info | /Users
| 10:50:09 PM | Info | Sharing /Users/guruuno
| 10:50:22 PM | Info | Sharing /Users/Shared
| 10:50:22 PM | Info | Sharing /Users/.DS_Store
| 10:50:22 PM | Info | Sharing /Users/.localized
| 10:50:22 PM | Info | /System
| 11:06:22 PM | Info | Ignoring /System/Library/Extensions.kextcache
| 11:06:22 PM | Info | /dev
| 11:06:22 PM | Info | /sbin
| 11:06:22 PM | Info | /Library
| 11:28:12 PM | Info | /private
| 11:28:27 PM | Info | Ignoring /private/var/db/volinfo.database
| 11:28:27 PM | Info | Ignoring /private/var/db/BootCache.playlist
| 11:28:29 PM | Info | Ignoring /private/var/run
| 11:28:29 PM | Info | Ignoring /private/var/tmp/cups
| 11:28:29 PM | Info | Ignoring /private/var/tmp/folders
| 11:28:29 PM | Info | Ignoring /private/var/tmp/folders.501
| 11:28:29 PM | Info | Ignoring /private/var/tmp/mds
| 11:28:29 PM | Info | Ignoring /private/var/tmp/com.apple.speech.synthesis.globals
| 11:28:29 PM | Info | Ignoring /private/var/vm
| 11:28:31 PM | Info | /Volumes
| 11:28:31 PM | Info | Ignoring /Volumes/OS XBU
| 11:28:31 PM | Info | Ignoring /Volumes/OS X 1
| 11:28:31 PM | Info | Ignoring /mach.sym
| 11:28:31 PM | Info | Ignoring /mach
| 11:28:31 PM | Info | Ignoring /Desktop DF
| 11:28:31 PM | Info | Ignoring /Desktop DB
| 11:28:31 PM | Info | Ignoring /.hotfiles.btree
| 11:28:31 PM | Info | Evaluated 413127 items occupying 14.11 GB (78449 directories, 329935 files, 4743 symlinks)
| 11:28:31 PM | Info | Copied 421035 items totaling 5.75 GB (67496 directories, 282829 files, 70710 symlinks)
| 11:28:31 PM | Info | Cloned 5.75 GB of data in 2915 seconds at an effective transfer rate of 2.02 MB/s
| 11:28:31 PM | Info | PHASE: 3. After Successful Copy
| 11:28:31 PM | Info | ...ACTION: Making OS XBU bootable
| 11:28:31 PM | Info | ......COMMAND => Blessing OS X System Folder
| 11:28:34 PM | Info | Successfully blessed Mac OS X folder on OS XBU

| 11:28:34 PM | Info | ......COMMAND => Blessing OS 9 System Folder
| 11:28:34 PM | Info | Did not bless Mac OS 9 System Folder on OS XBU because it does not exist.
| 11:28:34 PM | Info | ...ACTION: Restoring Spotlight state on OS XBU
| 11:28:34 PM | Info | ......COMMAND => Restoring Spotlight search indexing state on OS XBU
| 11:28:35 PM | Info | /Volumes/OS XBU:
| 11:28:35 PM | Info | Indexing disabled for volume.
| 11:28:37 PM | Info | /Volumes/OS XBU:
| 11:28:37 PM | Info | Indexing enabled for volume.
| 11:28:37 PM | Info | Indexing enabled on OS XBU
| 11:28:37 PM | Info | Copy complete.
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  #6  
Old 08-13-2006, 03:34 PM
brich brich is offline
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If I were advising my customers re using SuperDuper for backups on the Mac side, I'd definitely recommend obtaining an external firewire drive (better consistent throughput than USB). Creating bootable clones, for example, is simple and reliable on a Mac. I'd take a look at the external drives offered by OtherWorldComputing. I've had good luck with Hitachi DeskStars and TravelStars for backing up my desktop and laptop systems.

On the new Intel Macs, I believe you can also make bootable backups to external USB drives.
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  #7  
Old 08-13-2006, 04:40 PM
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dnanian dnanian is offline
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A few things here, Bob.

First, it's very important to note that a Sandbox is not a backup, it's a way of doing a checkpoint of your system. So, if you want something you can recover from, you should be using "Backup - all files", not any of the Sandbox scripts.

Second, only Intel based Macintoshes can start from USB drives. PPC Macs cannot. Both can boot from FireWire drives, so I'd strongly suggest a Mac "boot compatible" (Oxford based) FireWire drive if you can use one.

The most common reason for a failure to boot is that the drive is partitioned with the wrong scheme. As of a later release of 10.4.x, Disk Utility started letting users format HFS+ volumes even when the on-disk format was MBR (Windows) partitioning, and this can be quite confusing.

In general, external drives should be partitioned with the Apple Partition Map scheme, which is compatible (on an external drive) with both Intel and Power PC Macs.

If you're using exclusively Intel Macs, you should use the "GUID" partitioning scheme. A drive that moves internal to an Intel Mac must be GUID as well.

So, please check the partitioning scheme and see if you're using the right one. Once you do that, and use "Backup - all files" with Smart Update or Erase, then copy, your backup should boot successfully.
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