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Glad they were able to help, Scott.
Regarding your questions:
1. No, Smart Update should be just fine.
2. Well... OWC drives, from what I know, are fully supported. I'd try updating the firmware from their site (call them and tell them what's going on). If it still doesn't work, try installing a basic OS on it from your regular Tiger disks... does *that* boot?
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--Dave Nanian
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