[stephen99]

I had a functional computer with no mail problems prior to demonstrating how to restore a hard drive from a Superduper backup. I have done this a couple of times in the past with no problem. However, this time I lost the ability to use either MS Entourage or Mac Mail. When I try to run Entourage I get an error (-5000) saying it can't change to this identity. It then presents a window allowing me to choose an identity. The only identity present is the one I've always used and the one it now says it cannot change to. If I try to create a new identity it says it cannot change to that one. I then have to quit.

Mail will run but no Viewer Window appears and in the preferences window there are no accounts, nor can I create new accounts.

I have tried fixing permissions and updated prebinding but neither has done anything. I trashed the preference files to no effect.

Just tried adding a new account on the computer. Everything works fine so the problem is with the original account. Really don't want to have to migrate everything to the new account.