Is it normal for Super to hang on the copy process and not move for about 15 minutes?

I can't tell if the SATA Card is transmitting properly?

I stopped the process, erased the data, and started over again. This time it seemed to get through the entire process without issues.

FirmTek has NO verbal Tech Support - they'll answer your emails. They instructed me to move the card to a different slot - I did - it seemed to improve - but now I can't tell anymore ...

I'm assuming the dock/enclosure is fine or I wouldn't get drive recognition at all.

Intermittent data flow seems like a connection issue - whether the card is transmitting data or not.

Mike