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The one time I needed to recover a file using True Image, IT FAILED! I also had multiple incremental backups fail during backup. Eventually, I deleted the whole mess.
I did a ton of Googling, and one name kept coming up: ShadowProtect. I bought it. It's a little expensive -- I think it was 80 bucks, but it works. It does bare metal recoveries. I've backed up and restored (bare-metal) many times. Zero problems. Highly recommended.
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Have a nice day!
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