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Search: Posts Made By: dnanian
Forum: General 05-14-2019, 04:58 PM
Replies: 2
Views: 118
Posted By dnanian
Let's move to support email, Ashley, and try to...

Let's move to support email, Ashley, and try to figure out what we can do. (Note that we're leveraging Time Machine's native snapshots, so anything that might be going on here is likely a bug in...
Forum: General 04-23-2019, 06:38 AM
Replies: 1
Views: 350
Posted By dnanian
Send me an email to the support email address,...

Send me an email to the support email address, and well figure out whats going on.
Forum: General 04-15-2019, 07:49 AM
Replies: 1
Views: 375
Posted By dnanian
Try unplugging the drive, then getting to the...

Try unplugging the drive, then getting to the boot menu (option power on), then attaching the drive.
Forum: General 04-02-2019, 09:15 PM
Replies: 4
Views: 446
Posted By dnanian
In the future, send the log with the "Send to...

In the future, send the log with the "Send to shirt pocket" button and I can do some additional analysis that way...
Forum: General 04-01-2019, 07:29 AM
Replies: 4
Views: 446
Posted By dnanian
Yes, as the log indicates, it's a read error on...

Yes, as the log indicates, it's a read error on the source. It looks like a failing drive.

Use Finder's Go To Folder command to open

/private/var/db/diagnostics/Persist

Once there, delete...
Forum: General 03-30-2019, 03:24 PM
Replies: 5
Views: 614
Posted By dnanian
Yeah, that drive doesn't have an option rom, so...

Yeah, that drive doesn't have an option rom, so that wouldn't be it.
Forum: General 03-30-2019, 12:09 PM
Replies: 5
Views: 614
Posted By dnanian
There's definitely nothing in that article that...

There's definitely nothing in that article that would suggest a special terminal command is necessary to recognize an external device at Option+Power On... I'm quite familiar with everything in...
Forum: General 03-30-2019, 07:36 AM
Replies: 5
Views: 614
Posted By dnanian
I've never heard of Mojave being unable to boot...

I've never heard of Mojave being unable to boot from HFS+ volumes. Can you provide me with the "firmware change" command line they supplied?

To format back to HFS+, you need to "show all devices"...
Forum: General 03-17-2019, 10:33 AM
Replies: 7
Views: 537
Posted By dnanian
It may be something refusing "relays" or...

It may be something refusing "relays" or similar...hard to say.
Forum: General 03-15-2019, 10:28 AM
Replies: 7
Views: 537
Posted By dnanian
That's strange, because I'm getting them... hm.

That's strange, because I'm getting them... hm.
Forum: General 03-14-2019, 06:56 PM
Replies: 7
Views: 537
Posted By dnanian
Gee, I hope not. I haven't had to clean install...

Gee, I hope not. I haven't had to clean install for years...
Forum: General 03-13-2019, 08:25 PM
Replies: 10
Views: 911
Posted By dnanian
Had fun skiing, thanks. Cut short, unfortunately,...

Had fun skiing, thanks. Cut short, unfortunately, due to a death in the family (Dad)...so back now.
Forum: General 03-13-2019, 08:11 PM
Replies: 7
Views: 537
Posted By dnanian
I don't think any of those are related at all. ...

I don't think any of those are related at all.

Have you tried looking at the drive using Daisy Disk or Grand Perspective? That's where I'd start.
Forum: General 03-09-2019, 12:25 PM
Replies: 10
Views: 911
Posted By dnanian
I don't quite know what "past scheduled backups"...

I don't quite know what "past scheduled backups" means here: did you have actual schedules? sdbackupbytime shouldn't be running if there aren't any schedules.

Anyway, apologies for the problem: a...
Forum: General 03-08-2019, 08:51 AM
Replies: 8
Views: 1,666
Posted By dnanian
Try restarting your Mac. But if it's at 2:30am,...

Try restarting your Mac. But if it's at 2:30am, you need to move the schedule either before 2 or after 3.
Forum: General 03-07-2019, 09:13 PM
Replies: 8
Views: 1,666
Posted By dnanian
As I indicated in the other thread, change your...

As I indicated in the other thread, change your backup time so it's not in the 2-3am range (eg use 3:05)…
Forum: General 03-07-2019, 09:09 PM
Replies: 10
Views: 911
Posted By dnanian
Change the backup time so it's not in the 2-3am...

Change the backup time so it's not in the 2-3am range (eg use 3:05).
Forum: General 03-03-2019, 08:34 PM
Replies: 10
Views: 911
Posted By dnanian
Thanks. It's a slightly awkward time to have this...

Thanks. It's a slightly awkward time to have this happen, because I'm out of the office for another week, but at least we have a workaround and it only happens to people whose backups land in that...
Forum: General 03-03-2019, 11:17 AM
Replies: 10
Views: 911
Posted By dnanian
This is happening in v118? I'd fixed the problem...

This is happening in v118? I'd fixed the problem in October, so I'm rather surprised it would be back.

I'll take a look - thanks for the report.
Forum: General 02-11-2019, 06:38 PM
Replies: 5
Views: 3,005
Posted By dnanian
If you don't care about the order, don't choose...

If you don't care about the order, don't choose different days and times. Just set them as needed.

From the scheduled copies window, you can multi-select as many schedules as you want to run and...
Forum: General 02-07-2019, 08:54 AM
Replies: 9
Views: 2,841
Posted By dnanian
Much like what happens when we get to the "make...

Much like what happens when we get to the "make bootable" step with a drive that doesn't have an OS on it, a step succeeds (quickly) if it determines that there's nothing to actually do.

Errors...
Forum: General 02-06-2019, 09:40 PM
Replies: 5
Views: 581
Posted By dnanian
You bet, Bill!

You bet, Bill!
Forum: General 02-06-2019, 02:30 PM
Replies: 5
Views: 581
Posted By dnanian
I'm sure something you're running or have set is...

I'm sure something you're running or have set is what's blocking Cmd+q. I'm certain that's the default Quit shortcut... does it appears in the menu next to the command?
Forum: General 02-06-2019, 10:20 AM
Replies: 9
Views: 2,841
Posted By dnanian
Snapshots aren't created on HFS+ volumes (they...

Snapshots aren't created on HFS+ volumes (they don't support snapshots). With an APFS SSD, you're getting a snapshot on the source and the destination.
Forum: General 02-06-2019, 09:10 AM
Replies: 9
Views: 2,841
Posted By dnanian
This is going to be a disappointing reply,...

This is going to be a disappointing reply, Dennis, but - the fact is, Smart Updates involve reading a zillion teeny bits of information (metadata), comparing them, walking the directory trees, etc.
...
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