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Search: Posts Made By: dnanian
Forum: General 06-14-2022, 12:48 PM
Replies: 3
Views: 356
Posted By dnanian
It's weird, because my Time Machine seems to have...

It's weird, because my Time Machine seems to have no problem ignoring external SD destinations...?
Forum: General 06-14-2022, 11:59 AM
Replies: 3
Views: 356
Posted By dnanian
Not one I'm aware of. That seems weird... perhaps...

Not one I'm aware of. That seems weird... perhaps it occurs when you erase the drive?
Forum: General 06-03-2022, 09:52 PM
Replies: 6
Views: 829
Posted By dnanian
Glad to hear it's working as expected!

Glad to hear it's working as expected!
Forum: General 06-03-2022, 12:45 PM
Replies: 6
Views: 829
Posted By dnanian
You have it already. The download was already...

You have it already. The download was already 3.6.2, as was the update. The web site *text* hadn't been updated. (It has now.)
Forum: General 05-31-2022, 01:49 PM
Replies: 6
Views: 829
Posted By dnanian
Yes, aware; was on a tight deadline and vacation...

Yes, aware; was on a tight deadline and vacation when we rolled that out and I haven't had a chance to update the web site yet - still catching up.
Forum: General 05-05-2022, 10:27 AM
Replies: 1
Views: 982
Posted By dnanian
Click the "Automatically enter registration"...

Click the "Automatically enter registration" button in the license email, or copy and paste both name and number into the fields of the Register window.

If you're still having issues, please send...
Forum: General 05-04-2022, 10:26 AM
Replies: 1
Views: 805
Posted By dnanian
It's not our folder; rather, it's likely...

It's not our folder; rather, it's likely something that was created when you installed Big Sur.
Forum: General 04-29-2022, 06:41 AM
Replies: 34
Views: 5,687
Posted By dnanian
Your Mac likely didn't stay awake...or didn't...

Your Mac likely didn't stay awake...or didn't wake.
Forum: General 04-25-2022, 10:56 AM
Replies: 34
Views: 5,687
Posted By dnanian
Glad it's working now!

Glad it's working now!
Forum: General 04-11-2022, 10:36 AM
Replies: 34
Views: 5,687
Posted By dnanian
How about if you set your schedule to run a few...

How about if you set your schedule to run a few minutes from now, then select sleep (not a hot corner, a command). Does it wake and run while you're watching?
Forum: General 04-11-2022, 09:04 AM
Replies: 1
Views: 1,014
Posted By dnanian
In general, erasing and installing the OS makes...

In general, erasing and installing the OS makes no sense in Monterey. The OS is sealed, and as such, it cannot be any different than it was when installed, or it basically won't boot. I can't see how...
Forum: General 04-10-2022, 09:19 PM
Replies: 34
Views: 5,687
Posted By dnanian
Are you forcing the system to sleep - using a hot...

Are you forcing the system to sleep - using a hot corner or anything like that?
Forum: General 04-09-2022, 07:27 AM
Replies: 34
Views: 5,687
Posted By dnanian
OK; let me know what happens.

OK; let me know what happens.
Forum: General 04-08-2022, 01:58 PM
Replies: 34
Views: 5,687
Posted By dnanian
OK. We definitely schedule a wake event. And we...

OK. We definitely schedule a wake event. And we can see here that it does run. So that suggests your Mac may not be waking? Or are you saying it never sleeps? Because if the options are "all...
Forum: General 04-07-2022, 11:48 AM
Replies: 34
Views: 5,687
Posted By dnanian
And if you set it to run a few minutes from "now"...

And if you set it to run a few minutes from "now" and watch, what happens? It sounds like it's not waking, or staying awake, even though we've asked it to do so...
Forum: General 03-27-2022, 02:44 PM
Replies: 34
Views: 5,687
Posted By dnanian
That would definitely suggest the drive isn't...

That would definitely suggest the drive isn't there when the copy runs. If you double-click that entry in the scheduled copies window, is "Show error..." checked?
Forum: General 03-27-2022, 11:17 AM
Replies: 34
Views: 5,687
Posted By dnanian
If you open Window > Scheduled Copies, select the...

If you open Window > Scheduled Copies, select the "misfired" schedule and click Copy Now in the window, what happens?
Forum: General 03-25-2022, 01:17 PM
Replies: 34
Views: 5,687
Posted By dnanian
I don't know what to tell you, Dan. That's not...

I don't know what to tell you, Dan. That's not what we send. Quite possibly a bug in Apple's notification handling.
Forum: General 03-25-2022, 12:28 PM
Replies: 34
Views: 5,687
Posted By dnanian
For some reason, your notification doesn't have...

For some reason, your notification doesn't have the additional information that's part of the notification, yes. But it's certainly posted with the info, and I can see it here.
Forum: General 03-25-2022, 11:43 AM
Replies: 34
Views: 5,687
Posted By dnanian
There's no picture in what you sent, but the text...

There's no picture in what you sent, but the text is exactly what I typed above.
Forum: General 03-25-2022, 09:21 AM
Replies: 34
Views: 5,687
Posted By dnanian
I don't understand what you mean. It explicitly...

I don't understand what you mean. It explicitly says "Copy of (source) to (destination) succeeded.", or it'll give an error about a failure...?
Forum: General 03-24-2022, 01:55 PM
Replies: 34
Views: 5,687
Posted By dnanian
I don't know, Dan. The evidence is, at this...

I don't know, Dan. The evidence is, at this point, lost, so we'll have to see if it happens again.

Remember, we support notifications, and you can use those to see if the backups are running...
Forum: General 03-24-2022, 01:14 PM
Replies: 34
Views: 5,687
Posted By dnanian
The default is to show an error (it's a checkbox...

The default is to show an error (it's a checkbox in the settings sheet).

I'm guessing you had it unchecked and had modified the low-level ID of the volume that wasn't running, so while the name...
Forum: General 03-24-2022, 10:31 AM
Replies: 34
Views: 5,687
Posted By dnanian
Did you have it set to not give an error when a...

Did you have it set to not give an error when a volume was missing?
Forum: General 03-13-2022, 07:44 PM
Replies: 6
Views: 2,133
Posted By dnanian
Glad to hear a better drive did...better! :-)

Glad to hear a better drive did...better! :-)
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