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klmorin 12-08-2017 08:16 PM

3.1 update issue
I'm wondering what can prevent me from doing the 3.1 update on my MacBook Pro 2015. I did it without problem on 2 other mac with similar configuration.

But on my MacBook, nothing to do. I reinstalled over and over again in any way possible and the result is always the same: a crash immediately open. Fortunately 3.0 works very well.

macOS High Sierra
Internal SSD formatted APFS

dnanian 12-08-2017 08:21 PM

Really? Can you download and install it from the web site?

klmorin 12-08-2017 08:31 PM

I did it several times.
Completely uninstalled and reinstalled, restarted several times.

dnanian 12-08-2017 09:21 PM

If you could, please send me the crash logs to the support email address, along with some details about the drives and Mac involved. Thanks!

dnanian 12-09-2017 09:49 AM

For those interested, the problem here was a weird, unexpected "(dataless)" snapshot we'd never seen before. It'll be fixed in an update.

klmorin 12-09-2017 10:32 AM

Done and solved.

Thank you very much.

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