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twinkle 09-19-2009 08:26 PM

why do some Desktop Items not copy to SD?
Hi there:

I am relatively new to this, but I have noticed that whenever I back up (once a week) many of my documents that reside on my desktop do not copy to the DS Drive.

It is odd in that some docs or files or items do copy and others (I have many docs and PDfs, etc) do not.

Is there a reason for this even though I have "backup all files" checked?

Do I have to put all my desktop items into a folder on my Mac HD so SD can find them?

Please let me know if I'm doing something wrong!


dnanian 09-19-2009 08:32 PM

I think you're probably looking in the wrong place. Your Desktop is in /Users/your-account/Desktop, on your backup drive...

twinkle 09-19-2009 08:50 PM

Thanks Dave:

But that is exactly where I'm looking! LOL!

I can see the files in my HD under:

Macintosh HD

They are all there (27 items)

But if I do the same look at:

SuperDuper BackupHD

there are only 17 items - all the ones that are missing are PDFs.

I can e-mail you screen shots if you like...

Thanks for any help!

dnanian 09-19-2009 10:40 PM

I have no idea why SuperDuper! would skip files: it's certainly not something we've ever seen, unless explicitly requested. Are you sure Finder hasn't refreshed incorrectly? If you start up from the backup, are the files there?

twinkle 09-20-2009 02:08 PM

Maybe I'm just not understanding how to look into a back up HD correctly.

I have an icon on my desktop labeled "SuperDuper backup HD" - which is where I direct SD to copy & back-up my files to from my regular HD.

I was assuming that I could double click on this icon and see what its contents are or also just choose it in the left panel of the apple find screen (where it appears under my regular HD as an ejectable entity and appears above the basic contents in that left hand list :Desktop, me, applications, documents, movies, music, pictures)

I have never booted up from the SD drive (I haven't had to thankfully) - but are you saying this is the way I'd see all its contents?

I was thinking that after I do a back-up, I could just double click the SDHD icon and see its contents and see if the items under "Users, me, desktop" were copied over...

Please let me know if this if not the case. - or if I have to shut down and restart or something each time to see the new items?

Many thanks for your help!

dnanian 09-20-2009 02:52 PM

Yes, that's all true. Are you perhaps using FileVault?

twinkle 09-20-2009 03:06 PM

I do not know what File Vault is...

I'm just using SD on an iMac (OS 10.4.11) - this is my first experience with backing up to a HD so please forgive me if I seem like a total newbie doofus - LOL!!

dnanian 09-20-2009 03:07 PM

Try starting up from the backup. Let's see if the files are there when you boot up from the backup drive.

twinkle 09-20-2009 07:17 PM

well the good news is that I was downloading the new apple security update which required a restart anyway and by just restarting the computer it made the items now appear in the SDHD desktop folder!

Not sure why they didn't appear before, but they're there now.

Thank you for helping me.

I must say I am always impressed with how you answer every one very quickly and do your best to help!

It is much, much appreciated!

Thank you!

dnanian 09-20-2009 07:24 PM

I think it's likely that Finder has just not refreshed (it wasn't great about doing that in Tiger), and restarting your Mac caused it to do so.

Of course, starting up from the backup would have shown them to you too!

twinkle 09-20-2009 07:30 PM

So does this mean the files are really there after the back-up and I just can't "see" them unless I restart to refresh?

Is there some other way to refresh the view of a finder?

I'm always terrified of the idea of quitting the Finder as I always think I won't be able to 'find' it again - LOL!!!

dnanian 09-20-2009 07:36 PM

Correct. And yes, you could relaunch the finder (Control+Option+Click its dock icon, choose "Relaunch...").

twinkle 09-20-2009 07:39 PM

Thank you!!!!

Have a wonderful week...

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