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mxmissile 02-24-2009 05:46 PM

Not Erasing
We are using SD to back entire disks from one to another. We are using Smart Update to do the backup. However, its not erasing files before copying. So our backup drive is running out of space, and the copy is not finishing.

From the description of Smart Update, it says "Erase, then copy", so why is it not erasing first? Should it not erase everything that does not exist on the source disk?

We have > 200GB free on the source disk. Both drives are identical in size, model etc.

dnanian 02-24-2009 05:53 PM

See the "Troubleshooting" section of the User's Guide - I explain how Smart Update works, and how this can happen, there.

mxmissile 02-24-2009 05:58 PM

Thank you, that makes sense. (The description and instructions in the guide.)

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