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user8333 09-13-2006 04:41 PM

Super Duper hanging
 
I am currently trying to back up my entire hard drive using a FULL backup (never backed up with SD before). I've attempted it 5 times now, and it keeps hanging at the following step:

| 08:29:09 AM | Info | SuperDuper!, 2.1.3 (80), path: /Applications/SuperDuper!.app, Mac OS 10.4.7 build 8J135 (ppc)
| 08:29:09 AM | Info | Started on Wed, Sep 13, 2006 at 8:29 AM
| 08:29:09 AM | Info | Source Drive: Gary & Sandy's iMac, mount: /, device: WDC WD2500JD-40GBB2, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.4.7 (8J135), capacity: 232.76 GB, used: 127.04 GB, directories: 98874, files: 399030, ejectable: NO, ACLs: Disabled
| 08:29:09 AM | Info | Target Drive: iMac G5 Backup, mount: /Volumes/iMac G5 Backup, device: WDC WD25 00JB-00EVA0, interconnect: External FireWire, file system: "Journaled HFS+", OS: N/A, capacity: 232.76 GB, used: 0.07 GB, directories: 5, files: 7, ejectable: NO, ACLs: Disabled
| 08:29:09 AM | Info | Copy Mode : Erase, then copy files
| 08:29:09 AM | Info | Copy Script : Backup - all files.dset
| 08:29:09 AM | Info | Transcript : BuildTranscript.plist
| 08:29:10 AM | Info | PHASE: 1. Prepare to Copy Files
| 08:29:10 AM | Info | ...ACTION: Preparing Gary & Sandy's iMac
| 08:29:10 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 08:29:10 AM | Info | volinfo.database OK
| 08:29:10 AM | Info | ......COMMAND => Enabling permissions on Gary & Sandy's iMac
| 08:29:10 AM | Info | Refreshing Disk Arbitration ...
| 08:29:11 AM | Info | ......COMMAND => Verifying that permissions are enabled for Gary & Sandy's iMac
| 08:29:11 AM | Info | Permissions on '/' are enabled.
| 08:29:11 AM | Info | ...ACTION: Repairing permissions on Gary & Sandy's iMac
| 08:29:11 AM | Info | ......COMMAND => Repairing permissions on Gary & Sandy's iMac
| 08:29:16 AM | Info | parent directory ./Users/Shared/SC Info does not exist
| 08:29:55 AM | Info | Started verify/repair permissions on disk disk0s3 Gary & Sandy's iMac
| 08:29:55 AM | Info | Determining correct file permissions.
| 08:29:55 AM | Info | Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
| 08:29:55 AM | Info | Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities
| 08:29:55 AM | Info | Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities
| 08:29:55 AM | Info | The privileges have been verified or repaired on the selected volume
| 08:29:55 AM | Info | Verify/repair finished permissions on disk disk0s3 Gary & Sandy's iMac
| 08:29:55 AM | Info | ...ACTION: Erasing iMac G5 Backup
| 08:29:55 AM | Info | ......COMMAND => Preserving iMac G5 Backup UUID
| 08:29:56 AM | Info | 1E41C16E8AF11A10
| 08:29:56 AM | Info | ......COMMAND => Preserving spotlight indexing state
| 08:29:56 AM | Info | ......COMMAND => Erasing iMac G5 Backup
| 08:30:03 AM | Info | ......COMMAND => Restoring iMac G5 Backup UUID (1E41C16E8AF11A10)
| 08:30:04 AM | Info | 1E41C16E8AF11A10
| 08:30:04 AM | Info | ......COMMAND => Restoring Spotlight search indexing state on iMac G5 Backup
| 08:30:04 AM | Info | /Volumes/iMac G5 Backup:
| 08:30:04 AM | Info | Indexing enabled for volume.
| 08:30:04 AM | Info | Indexing enabled on iMac G5 Backup
| 08:30:04 AM | Info | ...ACTION: Preparing iMac G5 Backup
| 08:30:04 AM | Info | ......COMMAND => Enabling permissions on iMac G5 Backup
| 08:30:04 AM | Info | Refreshing Disk Arbitration ...
| 08:30:04 AM | Info | ......COMMAND => Verifying that permissions are enabled for iMac G5 Backup
| 08:30:04 AM | Info | Permissions on '/Volumes/iMac G5 Backup' are enabled.
| 08:30:04 AM | Info | ......COMMAND => Verifying that iMac G5 Backup ACL support matches Gary & Sandy's iMac
| 08:30:04 AM | Info | ...ACTION: Preserving Spotlight state on iMac G5 Backup
| 08:30:04 AM | Info | ......COMMAND => Disabling Spotlight search indexing on iMac G5 Backup
| 08:30:04 AM | Info | PHASE: 2. Copy Files
| 08:30:04 AM | Info | ...ACTION: Copying files from Gary & Sandy's iMac to iMac G5 Backup
| 08:30:04 AM | Info | ......COMMAND => Cloning Gary & Sandy's iMac to iMac G5 Backup
| 08:30:05 AM | Info | Copying copy files using script: /Users/GaryG5/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 08:30:05 AM | Info | Loading 19 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 08:30:05 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 08:30:05 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 08:30:05 AM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 08:30:05 AM | Info | Loading 0 commands from copy script /Users/GaryG5/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 08:30:05 AM | Info | /
| 08:30:08 AM | Info | /bin
| 08:30:08 AM | Info | /usr
| 08:31:47 AM | Info | /.Spotlight-V100
| 08:31:47 AM | Info | Ignoring /.Spotlight-V100/.journalHistoryLog
| 08:31:47 AM | Info | Ignoring /.Spotlight-V100/.store.db
| 08:31:47 AM | Info | Ignoring /.Spotlight-V100/_exclusions.plist
| 08:31:47 AM | Info | Ignoring /.Spotlight-V100/_rules.plist
| 08:31:47 AM | Info | Ignoring /.Spotlight-V100/ContentIndex.db
| 08:31:47 AM | Info | Ignoring /.Spotlight-V100/store.db
| 08:31:47 AM | Info | /.Trashes
| 08:31:47 AM | Info | /.vol
| 08:31:47 AM | Info | Ignoring /.vol
| 08:31:47 AM | Info | /Applications
| 08:51:09 AM | Info | /automount
| 08:51:09 AM | Info | /Network
| 08:51:09 AM | Info | /cores
| 08:51:09 AM | Info | /Users


It is now 12:38 pm and no further activity is occurring with SD. It says 188,141 of 399,032 files copied. Effective copy speed 10.27 MB/s. 24.25 GB evaluated, 0.00 MB already up to date, 24.19 copied. This message has not changed in at least an hour.

I'm backing up to a LaCie 250 MB external HD connected via FireWire

dnanian 09-13-2006 05:38 PM

Are you using FileVault? It's likely we're copying a very large file...

You can check by opening Terminal. Then, copy the following to the clipboard:

sudo lsof | grep SDCopy

Paste it into Terminal and press Return. Then, enter your password (it won't echo) and press Return.

That'll print a list of the files we have open. The last two are what we're reading/writing...

user8333 09-13-2006 06:14 PM

Quote:

Originally Posted by dnanian (Post 8435)
Are you using FileVault? It's likely we're copying a very large file...

You can check by opening Terminal. Then, copy the following to the clipboard:

sudo lsof | grep SDCopy

Paste it into Terminal and press Return. Then, enter your password (it won't echo) and press Return.

That'll print a list of the files we have open. The last two are what we're reading/writing...

I am not using File Vault. The following is returned after following instructions:

lsof: WARNING -- child process 1026 may be hung.
lsof: WARNING -- child process 1027 may be hung.
SDCopy 751 root cwd VDIR 14,2 1088 2 /
SDCopy 751 root txt VREG 14,2 248492 1250158 /Applications/SuperDuper!.app/Contents/MacOS/SDCopy
SDCopy 751 root txt VREG 14,2 81316 3321 /System/Library/CoreServices/CharacterSets/CFUnicodeData-B.mapping
SDCopy 751 root txt VREG 14,2 352454 3319 /System/Library/CoreServices/CharacterSets/CFCharacterSetBitmaps.bitmap
SDCopy 751 root txt VREG 14,2 17688 3320 /System/Library/CoreServices/CharacterSets/CFUniCharPropertyDatabase.data
SDCopy 751 root txt VREG 14,2 2650112 1360578 /Library/Caches/com.apple.LaunchServices-0140.csstore
SDCopy 751 root txt VREG 14,2 9835792 366023 /usr/share/icu/icudt32b.dat
SDCopy 751 root txt VREG 14,2 1793424 1187325 /usr/lib/dyld
SDCopy 751 root txt VREG 14,2 4379472 1003393 /usr/lib/libSystem.B.dylib
SDCopy 751 root txt VREG 14,2 512476 1003394 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
SDCopy 751 root txt VREG 14,2 4602784 1003453 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
SDCopy 751 root txt VREG 14,2 1227808 1003395 /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
SDCopy 751 root txt VREG 14,2 1455656 1003499 /usr/lib/libicucore.A.dylib
SDCopy 751 root txt VREG 14,2 801160 1003402 /usr/lib/libobjc.A.dylib
SDCopy 751 root txt VREG 14,2 3435972 1003396 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
SDCopy 751 root txt VREG 14,2 859516 1003398 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
SDCopy 751 root txt VREG 14,2 3132468 1003446 /System/Library/Frameworks/Security.framework/Versions/A/Security
SDCopy 751 root txt VREG 14,2 1012864 1187354 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
SDCopy 751 root txt VREG 14,2 590292 1187377 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
SDCopy 751 root txt VREG 14,2 394264 1187374 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
SDCopy 751 root txt VREG 14,2 1209056 1003500 /usr/lib/libcrypto.0.9.7.dylib
SDCopy 751 root txt VREG 14,2 894936 1187343 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
SDCopy 751 root txt VREG 14,2 3755216 1003404 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
SDCopy 751 root txt VREG 14,2 4702124 1356586 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
SDCopy 751 root txt VREG 14,2 10859300 1356587 /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
SDCopy 751 root txt VREG 14,2 760680 1003507 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
SDCopy 751 root txt VREG 14,2 2212144 1187411 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
SDCopy 751 root 0r PIPE 0x0257bdd0
SDCopy 751 root 1w PIPE 0x0257bc68
SDCopy 751 root 2w PIPE 0x0257bcb0
SDCopy 751 root 3r PSXSHM 0x0249f224 4096 obj=0x024df208
SDCopy 751 root 4r PSXSHM 0x023c3724 4096 obj=0x025cd318
SDCopy 751 root 5r PSXSHM 0x024024e4 4096 obj=0x024df208
SDCopy 751 root 6r VREG 14,2 5425091 366005 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/Extras.rsrc
SDCopy 751 root 7r PIPE 0x0257bdd0
SDCopy 751 root 8u unix 0x03214900 0t0 ->0x032147d0
SDCopy 751 root 9u unix 0x032147d0 0t0 ->0x03214900
SDCopy 751 root 10r VREG 14,2 6657 1250314 /Applications/SuperDuper!.app/Contents/Resources/SuperDuper!.rsrc
SDCopy 751 root 11r VREG 14,2 137827 5973 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/HIToolbox.rsrc
SDCopy 751 root 12r VREG 14,2 498430 5891 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/English.lproj/Localized.rsrc
SDCopy 751 root 13w PIPE 0x0257bc20
SDCopy 751 root 14r PIPE 0x0257bcf8
SDCopy 751 root 15w PIPE 0x0257bc68
SDCopy 751 root 16r PIPE 0x0257bb90
SDCopy 751 root 17w PIPE 0x0257bcb0
SDCopy 751 root 18r PIPE 0x0257bd88
SDCopy 751 root 19w PIPE 0x0257bd40
SDCopy 751 root 20u VREG stat(/private/tmp/tmp.bymuhr): No such file or directory
SDCopy 751 root 22r PSXSHM 0x020d2724 4096 obj=0x024df208
SDCopy 751 root 23r PSXSHM 0x022cbd04 4096 obj=0x025cd318
SDCopy 751 root 24r PSXSHM 0x020a3624 4096 obj=0x024df208
SDCopy 751 root 25r VREG 14,2 201299917 772236 /Users/GaryG5/Music/iTunes/iTunes Music/Lost/Lost, Season 2/11 The Hunting Party.m4v
SDCopy 751 root 26u VREG 14,5 201299917 228844 /Volumes/iMac G5 Backup/Users/GaryG5/Music/iTunes/iTunes Music/Lost/Lost, Season 2/11 The Hunting Party.m4v
iMacG5:~ GaryG5$
iMacG5:~ GaryG5$
iMacG5:~ GaryG5$

dnanian 09-13-2006 06:17 PM

Looks like it's copying a large video file (Lost, Season 2)...

user8333 09-13-2006 06:35 PM

Quote:

Originally Posted by dnanian (Post 8438)
Looks like it's copying a large video file (Lost, Season 2)...

I'm going to delete that file (<500 MB). Perhaps it's corrupt and see if that helps.

dnanian 09-13-2006 07:03 PM

OK. Then restart SD! with Smart Update...

user8333 09-13-2006 09:14 PM

Quote:

Originally Posted by dnanian (Post 8440)
OK. Then restart SD! with Smart Update...

Still hangs....

dnanian 09-14-2006 12:46 AM

On...? I really don't have much to go on...


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