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jsciullo 06-16-2009 07:21 PM

SD WOnt Shut Down MBP
SD is instructed to do a smart back-up and then shut down the computer (MBP - Intel based). It seems to complete the back up and then the menu just sits. I get an error that that the computer wont shut down because SD is still running. I am using a USB connected ext drive. Anything to look for to make it shut down as instructed. The same set up works fine on my iMac 24".


dnanian 06-16-2009 10:18 PM

Other users have indicated that clearing your system and user caches with Onyx/Cocktail resolves this issue for them.

jeremy_m 07-04-2009 08:32 AM

same same -- won't shut down
1 Attachment(s)
Hi Dave et al,

I've got the same problem, recurring frequently with a FW800 LaCie external. SD is set to shut down, but Shut Down times out b/c SD won't quick, the dialogue box says. Clients of mine who are using SuperDuper! are also telling me of this problem.

I'll check into Onyx/Cocktail. Can MacPilot do this cash clearing as well, does anyone know? I have Mac Pilot, but have not re-installed it after upgrading to Leopard.

Thanks, Jeremy

dnanian 07-04-2009 08:41 AM

I don't know if MacPilot can do it, sorry.

jeremy_m 07-04-2009 08:54 AM

clearing cashes
OK, Thanks Dave. Mac Pilot gives me the ability to clear user cashes, but I'm not sure what clearing the System Cache is. Do you happen to know if this means running "Cron" scripts, rebuilding/updating Launch Services Database, Prebinding, or DNS Cache? Mac Pilot doesn't give me a general "clear system cache."

Thanks, jeremy

dnanian 07-04-2009 08:58 AM

It's likely significantly more than that, Jeremy: there are a lot of system caches. I'm not sure what's really causing the problem here, as it doesn't happen to me - this is just what has worked for others.

jeremy_m 07-04-2009 09:01 AM

OK. I'd love to get this solved, both for me, as I would like to have my MBP shut down, and for clients that are bugging me about this. Would sending you detailed system specs help you troubleshoot this? -jeremy

dnanian 07-04-2009 09:04 AM

Not really, no - if cache clearing works (as it has for others) there's nothing in the configuration that would indicate caches anyway: so, please try clearing the caches with Onyx (which is free).

jeremy_m 07-04-2009 09:06 AM

oynx it is
very good, thanks, will do.

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