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JohnTynes 12-26-2019 04:34 PM

SD hangs on launch in Catalina
I upgraded my Mac Mini (late 2014) to Catalina a few days ago and since then, SuperDuper 3.3.1 hangs on launch. Both windows render (main window and scheduled copies window) but then the app just hangs. I deleted SuperDuper and did a fresh install from your website's installer and got the same results. I then tried deleting my scheduled copy Library file and my settings but still got the same results.

Because I used Force Quit, I was able to submit a crash report to Apple with my notes and hopefully you'll see that.

For now I am unable to use SuperDuper at all under Catalina.

dnanian 12-26-2019 04:36 PM

No, we don't get things you sent to Apple. If you could, please sample the application with Activity MOnitor and send the sample log to support - don't post it here - and we'll continue there.

JohnTynes 12-26-2019 07:20 PM

Update: After I deleted prefs and other user files in /Library (user and root), and restarting, SuperDuper began working normally again.

dnanian 12-26-2019 07:21 PM

Unfortunately, though, now we don't know what was going on...

klmorin 01-18-2020 11:58 AM

Exactly the same problem with my iMac 2015. I send sample log to support.

dnanian 01-18-2020 12:09 PM

Then we've definitely replied...because I've replied to every message before this particular post.

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