PDA

View Full Version : scheduled Smart Updates are not happening


chris7777
12-15-2005, 12:15 PM
hello,

Scheduled Smart Updates are not happening on two volumes, but are on one volume.

the Smart Update that IS happening is a sparsed image on a partition. The other sparsed image backup on the same partition WAS working, but no longer.

the other scheduled smart update that is not happening is a bootable backup of my startup drive to a separate partition of the above mentioned drive.

everything was working great. but stopped a couple of days ago for two of the Smart Updates. I wonder why.

My schedule window is configured correctly. I have backups scheduled for every day at the same time: 1:30am. The schedule window shows that the two scheduled for 1:30am are the problematic ones, and the one scheduled for 12:30am is the successful one. the log shows that this smart update only took a couple of minutes. THe schedule window shows that all are scheduled for their alloted times, early tomorrow morning.

the right hand popup menu on Super Duper!'s main window lists the sparsed image for one of my sparsed image backups, but not for the other one.

any ideas?

should I have pasted the logs into here?

dnanian
12-15-2005, 12:21 PM
Please open each failed scheduled copy's log, and click the "Send to shirt pocket" button at the bottom. Make sure you select that there was a copy error, and I'll take a look via email, Chris.

chris7777
12-17-2005, 12:25 PM
well, Dave stepped in and solved my problem for me. What great suppport! Huh?!?!?! wow. wish other software had this great support.

seems as though I needed to:

1. schedule my computer to wake up from sleep a couple of minutes before backup starts

2. have all three of my backups start at the same time

3. turn OFF the option to put the computer to sleep after finishing a backup (only because I have 3 backups and could never know which one would finish first

4. so now everything is humming along nicely and automatically, and for the first time in my entire 12 years on a computer, I feel like I am really backing up. and it feels GOOD!

thanks Dave!

dnanian
12-17-2005, 12:26 PM
Yay! Glad that worked for you, Chris.