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View Full Version : v3.0 Beta 7 Cannot Access/Create Disk Image


vicchi
11-02-2017, 06:49 AM
Just upgraded to v3.0 Beta 7 from a previously working Beta 6.

When attempting to start the backup, it fails with a dialog reading :-

"Your settings are improperly configured. Disk image "redacted" is not writeable or the path is invalid".

This happens with both an existing (Beta 6 created) disk image and with creating a new disk image. The path to the disk image is valid and is also writeable (according to Finder).
Possibly connected to this is an odd disk image name in the main window which reads :-

"Pressing "Copy Now" will use "Backup - All Files" to copy Macintosh HD to SDTargetVolume.QualifiedName using Smart Update"

This is running on a 2017 15" MacBook Pro running High Sierra 10.13.1.

Also, removing the Beta 7 install, plus cleaning out cache and preferences files (via AppZapper) and restoring the Beta 6 version now has this issue as well.

Help?

Update: After re-installing Beta 6 again, the backup now fails with the following log entry:

| 09:52:46 AM | Info | SuperDuper!, 3.0 (99.6), path: /Applications/SuperDuper!.app, Mac OS 10.13.1 build 17B48 (i386)
| 09:52:46 AM | Info | Started on Thu, Nov 2, 2017 at 9:52 AM
| 09:52:46 AM | Info | Source Volume: "Macintosh HD" mount: '/' device: disk1s1 file system: 'APFS' protocol: PCI-Express OS: 10.13.1 capacity: 1 TB available: 704.02 GB files: 2,480,223 directories: 939,163
| 09:52:46 AM | Info | Target Disk Image: Sterling, path: /Volumes/[redacted]/[redacted].sparsebundle
| 09:52:46 AM | Info | Copy Mode : Smart Update
| 09:52:46 AM | Info | Copy Script : Backup - all files.dset
| 09:52:46 AM | Info | Transcript : BuildTranscript.plist
| 09:52:46 AM | Info | PHASE: 1. Prepare to Copy Files
| 09:52:46 AM | Info | ...ACTION: Preparing Macintosh HD
| 09:52:46 AM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 09:52:47 AM | Info | File system user/group ownership enabled
| 09:52:47 AM | Info | ...ACTION: Preparing Macintosh HD snapshot
| 09:52:47 AM | Info | ......COMMAND => Creating Snapshot of Macintosh HD
| 09:52:47 AM | Error | bash: -c: line 0: unexpected EOF while looking for matching `''
| 09:52:47 AM | Error | bash: -c: line 1: syntax error: unexpected end of file

Update 2: After manually deleting/recreating Finder permissions on the removeable disk which (should) contain the disk image, the backup starts but fails during snapshot creation as per the log file above.

dnanian
11-02-2017, 09:23 AM
Please go back to Beta 7 and uncheck the "image" option in the advanced tab of Options...

dnanian
11-02-2017, 09:30 AM
Also - could the locate you were trying to write to (assuming the image option is off) read/only or invalid? I think it was!

vicchi
11-02-2017, 01:30 PM
Gone back to Beta 7 ... and significant progress. The backup now completes (although I have no clue what's changed).

The "image" option in the advanced tab of options is greyed out (and currently deselected).

Plus the location I was writing the disk image to is very much valid and very much readable and writeable (verified with Finder and from the Bash prompt).

Which is a roundabout way of saying that previous beta 7 installs didn't work and now they do, without doing anything on my part.

Confused doesn't even come close.

One final note for beta 7, updating the prebinding on the backup disk image takes a looong time (around 5 mins)

04:18:50 PM | Info | ...ACTION: Updating prebinding on redacted
| 04:18:50 PM | Info | ......COMMAND => Updating boot cache on '/Volumes/redacted'
| 04:19:18 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/AssetCacheServicesExtensions.framework/Versions/A/XPCServices/AssetCacheTetheratorService.xpc/Contents/Frameworks/MobileDeviceKitLite.framework/Versions/A/MobileDeviceKitLite
| 04:19:18 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/BiometricKitUI.framework/Versions/A/BiometricKitUI
| 04:19:53 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/Frameworks/BookKitFoundation.framework/Versions/A/BookKitFoundation
| 04:19:53 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/BroadcomWLAN.framework/Versions/A/BroadcomWLAN
| 04:19:58 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/SetupAssistantSupport.framework/Versions/A/SetupAssistantSupport
| 04:19:58 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/Swift/libswiftDemangle.dylib
| 04:19:58 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/Swift/libswiftRemoteMirror.dylib
| 04:19:59 PM | Info | update_dyld_shared_cache: warning @rpath install name for system framework: /System/Library/PrivateFrameworks/WirelessDiagnosticsSupport.framework/Versions/A/WirelessDiagnosticsSupport
| 04:20:13 PM | Info | update_dyld_shared_cache: x86_64h incorporating 1258 OS dylibs, tracking 1768 others, building closures for 2094 executables
| 04:20:13 PM | Info | update_dyld_shared_cache: i386 incorporating 628 OS dylibs, tracking 1046 others, building closures for 252 executables
| 04:21:41 PM | Info | update_dyld_shared_cache: warning: i386 adding dependents to /System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resources/Assistant Plugin.ibplugin/Contents/MacOS/Assistant Plugin: required dylib '@rpath/InterfaceBuilderKit.framework/Versions/A/InterfaceBuilderKit' not found, needed by '/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resources/Assistant Plugin.ibplugin/Contents/MacOS/Assistant Plugin'
| 04:23:04 PM | Info | update_dyld_shared_cache: warning: x86_64h adding dependents to /System/Library/BridgeSupport/ruby-2.3/bridgesupportparser.bundle: required dylib '@rpath/libclang.dylib' not found, needed by '/System/Library/BridgeSupport/ruby-2.3/bridgesupportparser.bundle'
| 04:23:04 PM | Info | update_dyld_shared_cache: warning: x86_64h adding dependents to /System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resources/Assistant Plugin.ibplugin/Contents/MacOS/Assistant Plugin: required dylib '@rpath/InterfaceBuilderKit.framework/Versions/A/InterfaceBuilderKit' not found, needed by '/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resources/Assistant Plugin.ibplugin/Contents/MacOS/Assistant Plugin'
| 04:23:32 PM | Info | Successfully updated boot cache on redacted
| 04:23:32 PM | Info | ...ACTION: Unmounting redacted
| 04:23:32 PM | Info | ......COMMAND => Unmounting '/Volumes/redacted/redacted.sparsebundle'
| 04:23:35 PM | Info | "disk5" unmounted.
| 04:23:35 PM | Info | "disk5" ejected.
| 04:23:35 PM | Info | Copy complete.

dnanian
11-02-2017, 01:52 PM
Updating prebinding is done by the system; it can take a while. There are perhaps some optimizations we could do in the future to not ask it to update, but I find it useful in general (and usually people aren't usually waiting for updates).

What's different in this case... I don't know why it suddenly started working. Let me know if it happens again.

vicchi
11-03-2017, 05:40 AM
Will do and thanks - SuperDuper is usually rock solid and has saved me several times over the years. I can only start to guess the "fun" that the introduction of APFS has caused.

dnanian
11-03-2017, 09:52 AM
Yeeesss... "fun".... ;)