View Full Version : Error 69 ?

10-22-2016, 11:10 AM
I am presented with the following message after each run of Superduper.
When opening the log everything looks Ok, but the date is off by two days.

10-22-2016, 11:17 AM
Your /tmp folder looks to be missing, or not writable.

10-22-2016, 12:16 PM
Where would I locate this file/folder?
Is it a Super Duper specific file?
If it is missing can I create a new one?

10-22-2016, 02:36 PM
This is a system folder - you can find it at the top of the drive, although it's likely hidden. You can try to access it with Go To Folder in the Go menu - /tmp is the path.

It is not SuperDuper specific. It's a critical system folder.

10-22-2016, 08:12 PM
Using go to I get a greyed out folder that has a shortcut arrow on it.

Do you have any suggestions as to what I should be doing?

10-23-2016, 08:35 AM
But that link doesn't actually go anywhere? It should actually show contents.

The "easiest" way to fix this would probably be to reinstall the OS (since I don't know what else might be wrong if this is messed up). But you could also try to manually fix it.

I think it'd be best to move to email to guide you through this, since I don't want others to try this "on their own" after a search. Drop me an email to support and we'll see what we can do.