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survivor
09-25-2005, 11:26 PM
I just downloaded SD to backup my OS X Server 10.3.9. I copied the app to the Applications folder, clicked on it, and poof, :confused: nothing happens.

It tries to start, the icon bounces a couple times in the dock, then it quits.

Is this OS supported? I upgraded Retrospect only to find out that I needed to spend $500 to allow it work with "Server".

If it is supported, what am I doing wrong. Drag, drop, click. What else is there? :(

dnanian
09-25-2005, 11:37 PM
It's supported, survivor. But, there's something about your configuration that's causing startup to fail.

Could you open the Console, try it again, and see if any diagnostic is produced?

survivor
09-25-2005, 11:51 PM
Ah. There is an error. :)

Unable to create directory username/Library/Application Support/Super Duper!

I'll repair permissions first, then change them manually if I need to. I'll let you know what happens.

dnanian
09-25-2005, 11:53 PM
OK!

So, ensure that Application Support is writable, and -- once fixed -- give it another shot,

survivor
09-26-2005, 12:22 AM
I did and it does.

That's the fastest Customer Support I've ever gotten on a Sunday night. :D

Thank you very much. Now go back to watching Desperate Housewives. ;)

dnanian
09-26-2005, 12:36 PM
Glad to hear it, survivor -- we aim to please. (Though, sometimes, we need to sleep!)