View Full Version : Smart Update Issues...Help?

02-19-2012, 11:50 AM
So I've been using SuperDuper for over 1 year and have it setup to do a Smart Update for my main HDD and an exterior HDD.

Problem #1:
For my Main HDD, it's set to copy using "Backup All Files" & during the copy to do "Smart Update". It says that the copy is successful however when I compare the 2 HDD's in size they are off by more than 6.5GB. (Both Drives are 1TB). Not sure how to determine what is not being copied (system files I thought, but 6GB is a lot and I thought it was to clone the entire drive). Nothing else is running during this time and trash has been emptied and computer rebooted... Suggestions????

Problem #2:
For my External drive I have it setup exactly the same however just after 30secs or so into the copy, I get an error message saying that my "copy to" drive is full "no space left". Under the smart update, shouldn't it be removing files from the new drive to mirror the main external drive??? Suggestions of what to do or check???

02-19-2012, 12:02 PM
1. I'm pretty clear in the "What's going to happen?" section of the UI - temporary files, some caches, sleep images, swap files and the like aren't copied. Those can be quite large (eg the sleep image is as large as your RAM).

2. Send the log using the "Send to shirt pocket" button and I'll take a look.