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DaveT
08-24-2011, 12:19 AM
After years of no problems, suddenly SuperDuper will not complete a Smart Backup.

I initiated a backup, SD asked me to update to 6.2.4, I did, and it hung up after getting about half way through the files. It just sat there, with no activity light on the HD, no change in evaluated count or graph. I waited about 1/2 hour - nothing. I went back to 6.2.3 via Time Machine, same thing. I went back to 6.2.4 downloaded, same thing. I used Disk Utility to check the iMac drive - OK. I repaired Disk Permissions, same thing. I shut off iAntiVirus. Altogether, I tried probably 4 times, and each time SD stopped about half way through the files. The Log said nothing about an error. Below is the last few lines of the log before I Stopped SD the last time.

| 08:49:56 PM | Info | Ignoring /private/tmp/launchd-92.IwIdCD
| 08:49:56 PM | Info | Ignoring /private/tmp/launch-t2qaPc
| 08:49:56 PM | Info | Ignoring /private/tmp/launch-kUfSQM
| 08:49:56 PM | Info | Ignoring /private/tmp/launch-TNpwJt
| 08:49:56 PM | Info | Ignoring /private/tmp/ics133
| 08:49:56 PM | Info | Ignoring /private/tmp/icssuis501
| 08:49:56 PM | Info | Ignoring /private/tmp/target199.indexState
| 08:49:56 PM | Info | /.Spotlight-V100
| 08:49:56 PM | Info | Preserving /.Spotlight-V100
| 08:49:56 PM | Info | /Users
| 11:00:04 PM | Info | User terminated processing of transcript...

Any suggestions?

iMac late 2009 running 10.6.8, 4GB RAM. No apparent problems running and no apparent problems with Time Machine doing its thing.

dnanian
08-24-2011, 09:20 AM
It's likely copying a large file in your Home folder. Drop me a note to support and I'll help you determine what that is.