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edalzell
12-26-2010, 07:10 PM
I opened SD for the first time in a long time to back up the HD I just pulled out of my MacBook. The drive I *normally* back up to is not mounted (USB drive) and after a while SD reports, "Cannot find volume InTouch Backup" and I get the spinning beach ball. Activity Monitor says the app is not responding.

I have sampled and attached the sample and a screen shot.

I am on a MB Pro running 10.6.5. I just ran Xslimmer on it (to free up some space to copy this HD), perhaps that is the problem?

dnanian
12-26-2010, 07:13 PM
Well, this seems to be 'locked up' trying to mount a drive, Ed. Were you backing up to an image stored on a network drive?

edalzell
12-26-2010, 07:14 PM
Some more information. I eventually get a response but then when I try to do anything (choose item from drop down) I go back to spinning beachball.

Here are the only items in the Console:

10-12-26 2:50:44 PM [0x0-0x85085].com.blacey.SuperDuper![1864] crontab: no crontab for erin
10-12-26 2:55:57 PM com.apple.launchd.peruser.501[160] ([0x0-0x85085].com.blacey.SuperDuper![1864]) Exited: Terminated
10-12-26 2:56:02 PM [0x0-0x8d08d].com.blacey.SuperDuper![1936] crontab: no crontab for erin
10-12-26 3:11:09 PM [0x0-0x8d08d].com.blacey.SuperDuper![1936] crontab: no crontab for erin

edalzell
12-26-2010, 07:15 PM
Well, this seems to be 'locked up' trying to mount a drive, Ed. Were you backing up to an image stored on a network drive?

No, I was not.

dnanian
12-26-2010, 07:19 PM
Sorry - I should always use the short name here, Erin, rather than assuming that "edalzell" is "ed alzell". :)

Anyway, well... that's where it was. Try deleting the "Saved Settings" folder in Library/Application Support/SuperDuper! (off your Home folder) after quitting SD!...

edalzell
12-26-2010, 07:21 PM
There's nothing in the Saved Settings folder.

edalzell
12-26-2010, 07:25 PM
Deleting the folder had no effect.

p.s. don't worry about the name, as I am male, most people don't get my first name nor pronounce/spell my last name correctly.

dnanian
12-26-2010, 07:28 PM
Deleting that folder (which isn't empty - there's a hidden folder in there) would, at the very least, stop that prompt from appearing. It didn't?

edalzell
12-26-2010, 07:29 PM
Yes, it stopped the prompt from appearing. Now I just get the spinning beach ball whenever I try to do anything (like choose sort/dest from drop down).

dnanian
12-26-2010, 07:40 PM
Well... given that the lockup is actually in the OS, and that the last thing you did was run something that messed with it, perhaps it did go a bit too far. Try a reinstall of OSX...