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View Full Version : SD! Failure


Nick
03-12-2010, 05:10 AM
Here's what the log says:

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| 03:53:26 AM | Info | SuperDuper!, 2.6.2 (87), path: /Applications/SuperDuper!.app, Mac OS 10.6.2 build 10C2234 (i386)
| 03:53:26 AM | Info | Started on Fri, Mar 12, 2010 at 3:53 AM
| 03:53:26 AM | Info | Source Volume: Nick's HD, mount: /, device: /dev/disk0s2, media: ST31000528ASQ, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.6.2 (10C2234), capacity: 999.86 GB, used: 297.70 GB, directories: 103960, files: 1144855, ejectable: NO, ACLs: Enabled
| 03:53:26 AM | Info | Target Volume: Nick's HD Clone, mount: /Volumes/Nick's HD Clone, device: /dev/disk3s3, media: LaCie d2 quadra, interconnect: External FireWire, file system: "Journaled HFS+", OS: 10.6.2 (10C2234), capacity: 373.99 GB, used: 373.99 GB, directories: 136772, files: 1375833, ejectable: YES, ACLs: Enabled
| 03:53:26 AM | Info | Copy Mode : Smart Update
| 03:53:26 AM | Info | Copy Script : Backup - all files.dset
| 03:53:26 AM | Info | Transcript : BuildTranscript.plist
| 03:53:26 AM | Info | PHASE: 1. Prepare to Copy Files
| 03:53:26 AM | Info | ...ACTION: Preparing Nick's HD
| 03:53:26 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 03:53:26 AM | Info | volinfo.database OKNick's
| 03:53:26 AM | Info | ......COMMAND => Enabling permissions on Nick's HD
| 03:53:26 AM | Info | Refreshing Disk Arbitration ...
| 03:53:26 AM | Info | ......COMMAND => Verifying that permissions are enabled for Nick's HD
| 03:53:26 AM | Info | Permissions on '/' are enabled.
| 03:53:26 AM | Info | ...ACTION: Preparing Nick's HD Clone
| 03:53:26 AM | Info | ......COMMAND => Enabling permissions on Nick's HD Clone
| 03:53:26 AM | Info | Refreshing Disk Arbitration ...
| 03:53:27 AM | Info | ......COMMAND => Verifying that permissions are enabled for Nick's HD Clone
| 03:53:27 AM | Info | Permissions on '/Volumes/Nick's HD Clone' are enabled.
| 03:53:27 AM | Info | ......COMMAND => Verifying that Nick's HD Clone ACL support matches Nick's HD
| 03:53:27 AM | Info | ...ACTION: Preserving Spotlight state on Nick's HD Clone
| 03:53:27 AM | Info | ......COMMAND => Disabling Spotlight search indexing on Nick's HD Clone
| 03:53:27 AM | Info | PHASE: 2. Copy Files
| 03:53:27 AM | Info | ...ACTION: Copying files from Nick's HD to Nick's HD Clone using Smart Update
| 03:53:27 AM | Info | ......COMMAND => Cloning Nick's HD to Nick's HD Clone
| 03:53:27 AM | Info | Copying copy files with delete using script: /Users/DrMarty/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 03:53:27 AM | Info | Loading 27 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 03:53:27 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 03:53:27 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 03:53:27 AM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Google Desktop Index files.dset
| 03:53:27 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude iTunes Temporary files.dset
| 03:53:27 AM | Info | Loading 0 commands from copy script /Users/DrMarty/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 03:53:30 AM | Info | /
| 03:53:30 AM | Info | /.vol
| 03:53:30 AM | Info | Ignoring /.vol
| 03:53:30 AM | Info | /cores
| 03:53:30 AM | Info | /Network
| 03:53:30 AM | Info | /bin
| 03:53:30 AM | Info | /sbin
| 03:53:30 AM | Info | /System
| 03:54:30 AM | Info | /private
| 03:54:30 AM | Info | Ignoring /private/var/folders/Ei
| 03:54:30 AM | Info | Ignoring /private/var/folders/zz
| 03:54:30 AM | Info | Ignoring /private/var/tmp/.BlankFile
| 03:54:30 AM | Info | Ignoring /private/var/tmp/BonjourPrinters.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-CompUSA Western Digital.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-TechTool Pro 4 DVD.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-LaCie.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-Seagate Barracuda.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/Printers-Nick's HD Clone.plist
| 03:54:30 AM | Info | Ignoring /private/var/tmp/com.apple.speech.synthesis.globals
| 03:54:30 AM | Info | Ignoring /private/var/tmp/launchd
| 03:54:31 AM | Info | Ignoring /private/var/vm/swapfile0
| 03:54:31 AM | Info | Ignoring /private/var/db/BootCache.playlist
| 03:54:31 AM | Info | Ignoring /private/var/db/volinfo.database
| 03:54:31 AM | Info | Ignoring /private/var/run/vpncontrol.sock
| 03:54:31 AM | Info | Ignoring /private/var/run/usbmuxd
| 03:54:31 AM | Info | Ignoring /private/var/run/syslog.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/syslog
| 03:54:31 AM | Info | Ignoring /private/var/run/printtool
| 03:54:31 AM | Info | Ignoring /private/var/run/portmap.socket
| 03:54:31 AM | Info | Ignoring /private/var/run/mDNSResponder
| 03:54:31 AM | Info | Ignoring /private/var/run/diskarbitrationd.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/cupsd
| 03:54:31 AM | Info | Ignoring /private/var/run/configd.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/com.apple.ActivityMonitor.socket
| 03:54:31 AM | Info | Ignoring /private/var/run/asl_input
| 03:54:31 AM | Info | Ignoring /private/var/run/SCHelper
| 03:54:31 AM | Info | Ignoring /private/var/run/DirectoryService.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/.DSRunningSP1
| 03:54:31 AM | Info | Ignoring /private/var/run/pcscd.pub
| 03:54:31 AM | Info | Ignoring /private/var/run/mds.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/com.apple.loginwindow.didRunThisBoot
| 03:54:31 AM | Info | Ignoring /private/var/run/automount.initialized
| 03:54:31 AM | Info | Ignoring /private/var/run/macaronid.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/resolv.conf
| 03:54:31 AM | Info | Ignoring /private/var/run/pppconfd
| 03:54:31 AM | Info | Ignoring /private/var/run/cron.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/utmpx
| 03:54:31 AM | Info | Ignoring /private/var/run/sntp.log
| 03:54:31 AM | Info | Ignoring /private/var/run/ntpd.pid
| 03:54:31 AM | Info | Ignoring /private/var/run/mds
| 03:54:31 AM | Info | Ignoring /private/tmp/MobileDevice.log
| 03:54:31 AM | Info | Ignoring /private/tmp/launchd-106.W7FTog
| 03:54:31 AM | Info | Ignoring /private/tmp/launch-hgXAxN
| 03:54:31 AM | Info | Ignoring /private/tmp/launch-Qxa8fP
| 03:54:31 AM | Info | Ignoring /private/tmp/launch-BQkWQ1
| 03:54:31 AM | Info | Ignoring /private/tmp/90_PML_1
| 03:54:31 AM | Info | Ignoring /private/tmp/icssuis501
| 03:54:31 AM | Info | Ignoring /private/tmp/ics168
| 03:54:31 AM | Info | Ignoring /private/tmp/HP_Photosmart Plus B209a-m_MY96F282HD05GV_HP-COMMAND_358
| 03:54:31 AM | Info | Ignoring /private/tmp/4b99ffb9d3ba5
| 03:54:31 AM | Info | Ignoring /private/tmp/target480.indexState
| 03:54:31 AM | Info | /.Spotlight-V100
| 03:54:31 AM | Info | Preserving /.Spotlight-V100
| 03:54:34 AM | Info | /Copies of Backups
| 03:55:17 AM | Info | Ignoring /.hotfiles.btree
| 03:55:17 AM | Info | /Users
| 03:59:06 AM | Error | ****FAILED****: result=256 errno=22 (Unknown error: 0)
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What should I do?

dnanian
03-12-2010, 09:00 AM
Your backup drive is full. Try an erase-then-copy (see the Troubleshooting section of the User's Guide for a discussion).

Nick
03-12-2010, 11:45 AM
Your backup drive is full. Try an erase-then-copy (see the Troubleshooting section of the User's Guide for a discussion).

After the SD! failure, I discovered some rather large duplicate files on my internal drive (not sure what I did to create them...I think they may have appeared as a result of my playing with my Time Machine drive while half asleep at 2 AM! :eek: ). I deleted them in the hopes that would overcome the problem. But it didn't, at which point I posted the question.

1. Why didn't deletion of those duplicate files (bringing the internal drive back "down to size") remedy the problem? Wouldn't SD! see, during its Smart Update operation, that there were fewer files on the internal drive, and make the necessary changes to the SD! drive?

2. Why is it necessary to do a full Erase, then Copy? Why couldn't I simply delete those extraneous files from my SD! drive (the ones that were initially copied to my SD! drive, but which I subsequently deleted from my internal drive) and then run the Smart Update?

dnanian
03-12-2010, 12:02 PM
Did you reference the Troubleshooting section of the User's Guide? It answers your first question.

You can delete the files if you'd like and know what they are...

Nick
03-12-2010, 12:09 PM
Did you reference the Troubleshooting section of the User's Guide? It answers your first question.

Yes, I did read through it...guess I'll need to read it again.

You can delete the files if you'd like and know what they are...

I'll give it a try.

Nick
03-12-2010, 07:25 PM
Did you reference the Troubleshooting section of the User's Guide? It answers your first question.[/QUOTE

Well, maybe I'm blind, but I didn't see the answer.

[QUOTE]You can delete the files if you'd like and know what they are...

Since my SD! volume is on a partitioned drive, and I now am operating from a much larger internal drive, I decided to modify the external drive to one with a completely erased, single-partition volume via Disk Utility. I'm now going to use this much larger single-partition drive for my SD! backups.

Is there any reason I need to begin with an initial "Erase, then Copy" backup? I just initiated the backup as a Smart Update, and it seems to be quite happy doing it. (In fact, I don't know when I'd ever want to select an "Erase, then copy"—even on a previously used drive that still contained (now unwanted) data—if Smart Update accomplishes the same result.)

dnanian
03-12-2010, 07:29 PM
The answer is that if it hits files to copy before it hits files to delete, as it says in the guide, it won't be able to copy. Erase, then copy would alleviate that situation, since it would 'delete' (everything) first.

Nick
03-12-2010, 07:33 PM
The answer is that if it hits files to copy before it hits files to delete, as it says in the guide, it won't be able to copy. Erase, then copy would alleviate that situation, since it would 'delete' (everything) first.

Hmmm... I'm not blind....just dumb.:o

Nick
03-13-2010, 10:50 AM
Your backup drive is full. Try an erase-then-copy (see the Troubleshooting section of the User's Guide for a discussion).

BTW, I meant to ask:

Is the error message "result=256 errno=22 (Unknown error: 0)" SuperDuper!'s way of saying that the backup drive is full? If so, how would an ordinary mortal know? (I didn't see it in the Guide—though it could be there, staring me in the face! :() If not, what in the log indicates that the drive is full?

dnanian
03-13-2010, 11:05 AM
It's a crappy error message, no question. The readable part of it, for some reason, gets truncated on occasion, something that's logged as a bug.

The thing that indicates that it's full, though, is right at the top: look at the line describing the destination.

Nick
03-13-2010, 11:57 AM
It's a crappy error message, no question. The readable part of it, for some reason, gets truncated on occasion, something that's logged as a bug.

Well, at least this time I wasn't being dumb. ;)

The thing that indicates that it's full, though, is right at the top: look at the line describing the destination.

...but apparently, I was quite blind! :o

Nick
03-13-2010, 12:18 PM
I don't know if this is related, but I've been receiving an "Unable to detect new versions" dialog box when I run/attempt to run SD! backups. When I then click on the Manual Check button, I get another dialog box stating that the version check failed due to a "Could not connect to the server" error, and suggesting that I contact tech support.

Like I said, I'm not sure it's at all related to the full disk problem; it may be related to the fact that I've moved everything over to a new machine, and am now trying to run SD! on that new machine. In any event, I never received such messages before, so I don't quite know what to make of it.

dnanian
03-13-2010, 02:07 PM
No, I don't think that's related. Try deleting the 'com.blacey...' folder in Library/Caches off your Home.

Nick
03-14-2010, 09:00 PM
... . Try deleting the 'com.blacey...' folder in Library/Caches off your Home.

Didn't help. :(

dnanian
03-14-2010, 11:24 PM
Are you using any kind of outbound firewall, like Little Snitch?

Nick
03-15-2010, 03:10 AM
Are you using any kind of outbound firewall, like Little Snitch?
<SIGH>...You're so damned smart! :D

Yes, I have Snitch...been using it for a while with no problem. I just checked, and somehow it had a "new" (IOW, it didn't have it before I moved to the new machine) rule blocking connection to lacey.homeip.net. Obviously, during one of the connection attempts I accidentally told Snitch to block—instead of allow forever—the connection. I just changed it back, and now everything is working fine.

Thank you once again, Dave.


(OT: I'm beginning to wonder if Snitch provides any real benefit at all...it sure generates a lot of dialogs, requiring me to constantly click the "allow" or "deny" button whenever I'm receiving email from sites I subscribe to, but it certainly hasn't protected me from any real threats due to my installed apps.)

dnanian
03-15-2010, 10:29 AM
Well, I can certainly say that use of Little Snitch ends up a souce of hassle for me. I think, generally, LS is used by people who are trying to prevent 'pirated' programs from disabling themselves using 'block lists'.

That isn't to say that there are 'reasonable' uses for LS... but we don't play any games, and for us, at least, it's just a PITA.

Nick
03-15-2010, 03:27 PM
Well, I can certainly say that use of Little Snitch ends up a souce of hassle for me. I think, generally, LS is used by people who are trying to prevent 'pirated' programs from disabling themselves using 'block lists'.

That isn't to say that there are 'reasonable' uses for LS... but we don't play any games, and for us, at least, it's just a PITA.

I got it because of the hype (and my personal paranoia ;)) regarding its ability to be (in effect) a "reverse firewall" that protects you from the bad guys who somehow sneak malicious Mac spyware (which, BTW, doesn't yet seem to exist—I haven't heard of any, and ClamXav hasn't found any) onto your machine. But so far, all of the alerts I've gotten are generated by the ads that are linked to the emails I receive from my subscriptions to the major tech sites (MacWorld, TechRepublic, etc.) and major retailers (Staples, Sears, etc.) I've dealt with, and the occasional legitimate software version checking and updating activities of some of my installed applications. And while I do "allow" or "deny" as the mood strikes me, it is clearly a major PITA, and, moreover, I've yet to knowingly permanently deny anyone (at least, that's what I see in LS's rules list—the denial to lacey.homeip.net was a careless accident, which I've remedied). So, I'm now giving serious consideration to stop using it (...if I can get over the paranoia that drove me to try it in the first place! :eek:).