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View Full Version : Backup Fail


michaelespinosa
06-16-2009, 09:10 PM
I am a happy customer but just this week started having some issues. Actually what seems to be just one issue. It fails. From looking through the logs it fails because it was "Unable to create hard link from /Volumes/Dirt Diver/httpdocs to (null)." Which makes perfect sense because there is no httpdocs folder there. And I don't know why there would be. Here is the full log:

| 04:45:26 PM | Info | SuperDuper!, 2.5 (84), path: /Applications/SuperDuper!.app, Mac OS 10.5.7 build 9J61 (i386)
| 04:45:26 PM | Info | Started on Tue, Jun 16, 2009 at 4:45 PM
| 04:45:26 PM | Info | Source Volume: Cool Breeze, mount: /, device: /dev/disk0s2, media: FUJITSU MHY2200BH, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.5.7 (9J61), capacity: 159.88 GB, used: 124.45 GB, directories: 251422, files: 1138591, ejectable: NO, ACLs: Enabled
| 04:45:26 PM | Info | Target Volume: Dirt Diver, mount: /Volumes/Dirt Diver, device: /dev/disk2s1, media: ST325082 3A, interconnect: External USB, file system: "Journaled HFS+", OS: 10.5.7 (9J61), capacity: 232.89 GB, used: 119.09 GB, directories: 251076, files: 1136652, ejectable: NO, ACLs: Enabled
| 04:45:26 PM | Info | Copy Mode : Smart Update
| 04:45:26 PM | Info | Copy Script : Backup - all files.dset
| 04:45:26 PM | Info | Transcript : BuildTranscript.plist
| 04:45:27 PM | Info | PHASE: 1. Prepare to Copy Files
| 04:45:27 PM | Info | ...ACTION: Preparing Cool Breeze
| 04:45:27 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 04:45:27 PM | Info | Does not exist: (nulvolinfo.database OK
| 04:45:27 PM | Info | ......COMMAND => Enabling permissions on Cool Breeze
| 04:45:27 PM | Info | Refreshing Disk Arbitration ...
| 04:45:27 PM | Info | ......COMMAND => Verifying that permissions are enabled for Cool Breeze
| 04:45:27 PM | Info | Permissions on '/' are enabled.
| 04:45:27 PM | Info | ...ACTION: Preparing Dirt Diver
| 04:45:27 PM | Info | ......COMMAND => Enabling permissions on Dirt Diver
| 04:45:27 PM | Info | Refreshing Disk Arbitration ...
| 04:45:28 PM | Info | ......COMMAND => Verifying that permissions are enabled for Dirt Diver
| 04:45:28 PM | Info | Permissions on '/Volumes/Dirt Diver' are enabled.
| 04:45:28 PM | Info | ......COMMAND => Verifying that Dirt Diver ACL support matches Cool Breeze
| 04:45:28 PM | Info | ...ACTION: Preserving Spotlight state on Dirt Diver
| 04:45:28 PM | Info | ......COMMAND => Disabling Spotlight search indexing on Dirt Diver
| 04:45:28 PM | Info | PHASE: 2. Copy Files
| 04:45:28 PM | Info | ...ACTION: Copying files from Cool Breeze to Dirt Diver using Smart Update
| 04:45:28 PM | Info | ......COMMAND => Cloning Cool Breeze to Dirt Diver
| 04:45:28 PM | Info | Copying copy files with delete using script: /Users/espinosam/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 04:45:28 PM | Info | Loading 22 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 04:45:28 PM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 04:45:28 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 04:45:28 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Google Desktop Index files.dset
| 04:45:28 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude iTunes Temporary files.dset
| 04:45:28 PM | Info | Loading 0 commands from copy script /Users/espinosam/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 04:45:28 PM | Info | /
| 04:45:28 PM | Info | /httpdocs
| 04:45:28 PM | Info | Unable to create hard link from /Volumes/Dirt Diver/httpdocs to (null)
| 04:45:28 PM | Info | Does not exist: (null)
| 04:45:28 PM | Info | Does not exist: (null) (repeats this 500 times)

dnanian
06-16-2009, 11:19 PM
Hm. That would generally indicate that the 'httpdocs' folder/link was deleted out from under us when copying. Is this repeatable?