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mmclane
07-11-2005, 05:21 PM
I have a complete, bootable, copy of my internal drive (Macintosh HD) on an external FireWire partition (Macintosh HDBU). Due to unrepairable directory damage on the internal drive, I booted on the backup and tried to do an erase and copy from the backup drive to the internal. During copy of "music" I got a message, "an error occurred that halted execution". Here is the log file. (first part deleted to meet character limit)


|03:55:13 PM|Info| Copy Mode : Erase, then copy files
|03:55:13 PM|Info| Copy Script : Backup - all files.dset
|03:55:13 PM|Info| Transcript : BuildTranscript.plist
|03:55:13 PM|Info| PHASE: Volume Preparation
|03:55:13 PM|Info| ...ACTION: Repair Permissions on Macintosh HDBU
|03:55:13 PM|Info| ......COMMAND => Repairing permissions on Macintosh HDBU
|03:55:20 PM|Info| parent directory ./Users/Shared/SC Info does not exist
|03:55:59 PM|Info| Started verify/repair permissions on disk disk1s10 Macintosh HDBU
|03:55:59 PM|Info| Determining correct file permissions.
|03:55:59 PM|Info| We are using special permissions for the file or directory ./Library/Widgets. New permissions are 16877
|03:55:59 PM|Info| The privileges have been verified or repaired on the selected volume
|03:55:59 PM|Info| Verify/repair finished permissions on disk disk1s10 Macintosh HDBU
|03:55:59 PM|Info| ...ACTION: Erase Macintosh HD
|03:55:59 PM|Info| ......COMMAND => Erasing Macintosh HD
|03:56:09 PM|Info| Journaling has been enabled on /dev/disk0s3
|03:56:09 PM|Info| ......COMMAND => Restoring Macintosh HD UUID (A066988CECD27188)
|03:56:09 PM|Info| ...ACTION: Enable Permissions
|03:56:09 PM|Info| ......COMMAND => Enabling permissions on Macintosh HDBU
|03:56:09 PM|Info| Refreshing Disk Arbitration ...
|03:56:09 PM|Info| ......COMMAND => Verifying that permissions are enabled for Macintosh HDBU
|03:56:10 PM|Info| Permissions on '/' are enabled.
|03:56:10 PM|Info| ......COMMAND => Enabling permissions on Macintosh HD
|03:56:10 PM|Info| Refreshing Disk Arbitration ...
|03:56:10 PM|Info| ......COMMAND => Verifying that permissions are enabled for Macintosh HD
|03:56:10 PM|Info| Permissions on '/Volumes/Macintosh HD' are enabled.
|03:56:10 PM|Info| PHASE: Clone from Source to Target
|03:56:10 PM|Info| ...ACTION: Copy Files from Macintosh HDBU to Macintosh HD
|03:56:10 PM|Info| ......COMMAND => Cloning Macintosh HDBU to Macintosh HD
|03:56:10 PM|Info| Copying all files using script: /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|03:56:10 PM|Info| Loading 19 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
|03:56:10 PM|Info| Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
|03:56:10 PM|Info| Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|03:56:10 PM|Info| Copy script command hash contains 15 commands
|03:58:03 PM|Info| Ignoring /.Trashes
|03:58:03 PM|Info| Ignoring /.vol
|04:04:37 PM|Info| WARNING: Caught I/O exception(5): Input/output error
|04:04:37 PM|Info| WARNING: Source: /Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a, lstat(): 0
|04:04:37 PM|Info| WARNING: Target: /Volumes/Macintosh HD/Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a, lstat(): 0
|04:04:37 PM|Info| Logging attributes for item: /Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a of type: 8
|04:04:37 PM|Info| Error copying /Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a to /Volumes/Macintosh HD/Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a of type 8
|04:04:37 PM|Error| SVUclone: Error: Couldn't create
|04:04:37 PM|Error| : Result too large
|04:04:37 PM|Error| SVUclone: Error copying /Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a to /Volumes/Macintosh HD/Users/michaelmclane/Music/iTunes/iTunes Music/Compilations/definitive all-time greatest hits (Disc 2)/2-01 Leaving On A Jet Plane (Babe, I Hate To Go).m4a of type 8
|04:04:37 PM|Error| : Result too large

What do I do now? I can send the entire log if that will be helpful, by email.

dnanian
07-11-2005, 05:25 PM
Well, the message is that there's insufficient space on the destination to hold the source.

If that's not the case (I don't have enough log to tell -- the sizes are at the top of the log for this run), I'd try booting from the appropriate OSX install disc and using Disk Utility (in the Installer application menu) to repair the external drive's structure (NOT PERMISSIONS). Then, boot back to the external and give it another try.

mmclane
07-11-2005, 10:47 PM
MacHD (target, 74.41 gig capacity), MacHDBU (source, 55.51 gig capacity with only 36.62 gig used) so room should not be a problem. I ran Disk Utility from the DVD and MacHDBU needed no repairs when I "repaired disk".

I then booted from MacHDBU and tried an initial backup with "repair permissions" selected, and Erase and copy selected. It ran for 8min 2 seconds and then had another "halted due to error" message while copying Music. That machine is now "hung up" so I can't forward the log file but will attempt to do so when I can get it working.

mmclane
07-11-2005, 11:07 PM
Here is the file for the above "halt":

[***] Monday, July 11, 2005 08:57:12 PM US/Eastern
|08:57:12 PM|Info| SuperDuper!, version 74, path: /Applications/SuperDuper!.app, OS: 10.4.1 (8B15)
|08:57:12 PM|Info| Source Drive: /, name: Macintosh HDBU, device: /dev/disk2s10 type: hfs, OS: 10.4.1 (8B15), capacity: 55.51 GB, used: 36.63 GB, directories: 55597, files: 258053
|08:57:12 PM|Info| Target Drive: /Volumes/Macintosh HD, name: Macintosh HD, device: /dev/disk0s3 type: hfs, OS: 10.4.1 (8B15), capacity: 74.41 GB, used: 15.84 GB, directories: 40709, files: 183867
|08:57:12 PM|Info| Copy Mode : Erase, then copy files
|08:57:12 PM|Info| Copy Script : Backup - all files.dset
|08:57:12 PM|Info| Transcript : BuildTranscript.plist
|08:57:12 PM|Info| PHASE: Volume Preparation
|08:57:12 PM|Info| ...ACTION: Repair Permissions on Macintosh HDBU
|08:57:12 PM|Info| ......COMMAND => Repairing permissions on Macintosh HDBU
|08:57:21 PM|Info| parent directory ./Users/Shared/SC Info does not exist
|08:58:06 PM|Info| Started verify/repair permissions on disk disk2s10 Macintosh HDBU
|08:58:06 PM|Info| Determining correct file permissions.
|08:58:06 PM|Info| We are using special permissions for the file or directory ./Library/Widgets. New permissions are 16877
|08:58:06 PM|Info| The privileges have been verified or repaired on the selected volume
|08:58:06 PM|Info| Verify/repair finished permissions on disk disk2s10 Macintosh HDBU
|08:58:07 PM|Info| ...ACTION: Erase Macintosh HD
|08:58:07 PM|Info| ......COMMAND => Erasing Macintosh HD
|08:58:20 PM|Info| Journaling has been enabled on /dev/disk0s3
|08:58:20 PM|Info| ......COMMAND => Restoring Macintosh HD UUID (A066988CECD27188)
|08:58:20 PM|Info| ...ACTION: Enable Permissions
|08:58:20 PM|Info| ......COMMAND => Enabling permissions on Macintosh HDBU
|08:58:20 PM|Info| Refreshing Disk Arbitration ...
|08:58:21 PM|Info| ......COMMAND => Verifying that permissions are enabled for Macintosh HDBU
|08:58:21 PM|Info| Permissions on '/' are enabled.
|08:58:21 PM|Info| ......COMMAND => Enabling permissions on Macintosh HD
|08:58:21 PM|Info| Refreshing Disk Arbitration ...
|08:58:21 PM|Info| ......COMMAND => Verifying that permissions are enabled for Macintosh HD
|08:58:21 PM|Info| Permissions on '/Volumes/Macintosh HD' are enabled.
|08:58:21 PM|Info| PHASE: Clone from Source to Target
|08:58:21 PM|Info| ...ACTION: Copy Files from Macintosh HDBU to Macintosh HD
|08:58:21 PM|Info| ......COMMAND => Cloning Macintosh HDBU to Macintosh HD
|08:58:21 PM|Info| Copying all files using script: /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|08:58:21 PM|Info| Loading 19 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
|08:58:21 PM|Info| Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
|08:58:21 PM|Info| Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|08:58:21 PM|Info| Copy script command hash contains 17 commands
|09:00:08 PM|Info| Ignoring /.Trashes
|09:00:08 PM|Info| Ignoring /.vol
|09:05:15 PM|Info| WARNING: Caught I/O exception(5): Input/output error
|09:05:15 PM|Info| WARNING: Source: /Users/michaelmclane/Music/iTunes/iTunes Music/Harry Connick, Jr_/Only You/10 My Blue Heaven.aif, lstat(): 0
|09:05:15 PM|Info| WARNING: Target: /Volumes/Macintosh HD/Users/michaelmclane/Music/iTunes/iTunes Music/Harry Connick, Jr_/Only You/10 My Blue Heaven.aif, lstat(): 0
|09:05:16 PM|Info| Logging attributes for item: /Users/michaelmclane/Music/iTunes/iTunes Music/Harry Connick, Jr_/Only You/10 My Blue Heaven.aif of type: 8
|09:05:16 PM|Error| SVUclone: Error: Couldn't create


Hope that helps solve the problem

dnanian
07-11-2005, 11:15 PM
OK. In this case, there are I/O errors reading the song listed in the log:

/Users/michaelmclane/Music/iTunes/iTunes Music/Harry Connick, Jr_/Only You/10 My Blue Heaven.aif

So, I'd first try navigating to that song in the Finder, and duplicating it. If that works, delete the original and rename the duplicate back to the original name. Then, empty your trash and try again.

If not, you should delete the file and empty your trash, and then re-import the album (or song).

mmclane
07-12-2005, 08:39 AM
Many thanks! That did it. Just to be on the safe side I deleted the song completely rather than mess with another round of problems. Things seem to be working well now -- GREAT product, and support!

dnanian
07-12-2005, 10:14 AM
Glad that resolved things!