PDA

View Full Version : External Hard Drive conundrum


marieboyer
04-04-2009, 02:48 PM
I have external harddrive with my original videos (EHD1). I have a second EXD with my video backup via Superduper (EHD2). They should be identical. I just did a "smartcopy" with Superduper this morning.

Command "i" says that EHD1 is full and has 230 gigs and EHD2 has 160gigs. They look identical in the Finder (same files and folders).

How can this happen? What to do to get rid of whatever is making EHD1 so much bigger?

Thanks in advance for any help with this!

dnanian
04-04-2009, 03:00 PM
I'd really need to see a log to help -- send it into support with the "Send to shirt pocket" button and I'll take a look.

marieboyer
04-04-2009, 03:31 PM
I'd really need to see a log to help -- send it into support with the "Send to shirt pocket" button and I'll take a look.

What log?

Do I need to re-open Superduper and send you something from inside there?

dnanian
04-04-2009, 03:42 PM
Yes, if you ran a manual backup, open SuperDuper!, press Cmd+L and then use the "Send to shirt pocket" button.

marieboyer
04-04-2009, 03:48 PM
I ran another backup between those 2.

Should I run it again and then send it?

marieboyer
04-04-2009, 07:25 PM
Is there a way to get the log from a previous smart update?

dnanian
04-04-2009, 07:25 PM
You don't have to if they were all manual backups.

marieboyer
04-04-2009, 07:28 PM
I am so sorry for being so thick. How do I get you the correct log?

dnanian
04-04-2009, 07:30 PM
If it was a manual backup, just open the log and click Send to shirt pocket. I'll get the logs for your last 10 backups.

marieboyer
04-04-2009, 07:57 PM
On its way! Thanks so much!