View Full Version : an error occured while pre-scanning...

07-01-2005, 10:35 AM
Hi, I've just buyed superduper!, registered and made my first system backup.
At the end of 2 hours duplicating time there's the message "an error occured while pre-scanning (save destination) to support fastblock copy restore" - the program stops and there's not a kb in the destination folder.
Tried it several times with same result.
I'm using OSX 10.3.9 on a G5 2x2 machine.
Please help me out of this problem.
Thanks for your support.
Best regards

07-01-2005, 11:25 AM
Hi, lawuun. It seems that the conversion to DMG is failing due to some problem in hdiutil; we've listed a known bug in 10.3.9 in the FAQ that's likely what you're running into, as well as a workaround. (Choose "Frequently Asked Questions" from your Help menu to access them.)

If that doesn't help, please send your SuperDuper!.log into support so I can analyze it.


07-01-2005, 06:09 PM
Thanks Dave - the workaround with the sparseimage worked well!

07-01-2005, 06:11 PM
Great! Glad to be able to help.