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View Full Version : SuperDuper Suspects.avi: Input/output error


JARN221
09-26-2008, 07:31 PM
Hi Everyone: I am trying to backup my HD to an external HD using Super Duper. I would like to make one successful transfer before I purchase the full program, but have hit a few hitches. Here is a part of my log:

Scripts/Standard Scripts/Backup - all files.dset
| 05:26:25 PM | Info | /
| 05:27:17 PM | Info | /cores
| 05:27:17 PM | Info | /.Trashes
| 05:27:17 PM | Info | /automount
| 05:27:17 PM | Info | Ignoring /Desktop DF
| 05:27:17 PM | Info | Ignoring /Desktop DB
| 05:27:17 PM | Info | /Users
| 06:10:06 PM | Info | WARNING: Caught I/O exception(5): Input/output error
| 06:10:06 PM | Info | WARNING: Source: /Users/********/Documents/Microsoft User Data/Office X Identities/Main Identity/cache10/The Usual Suspects.avi, lstat(): 0
| 06:10:06 PM | Info | WARNING: Target: /Volumes/Hard Drive 1/Users/*********/Documents/Microsoft User Data/Office X Identities/Main Identity/cache10/The Usual Suspects.avi, lstat(): 0
| 06:10:06 PM | Info | Attempting to copy file using copyfile().
| 06:11:14 PM | Info | Attempting to copy file using ditto.
| 06:11:49 PM | Error | ditto: /Users/**********/Documents/Microsoft User Data/Office X Identities/Main Identity/cache10/./The Usual Suspects.avi: Input/output error

Is anyone able to help me solve this problem? I had this happen before with a different file, and I deleted, but here the problem comes up again with another file.:confused:

Thanks for your help!!!:)

dnanian
09-26-2008, 10:04 PM
The Troubleshooting section of the User's Guide goes through exactly how to diagnose this -- from your error, it looks like the AVI listed is damaged, but you'll want to review the guide and follow the steps...