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View Full Version : Okay, 2 questions...


veganjustice
04-15-2008, 07:04 AM
I have always used Carbon Copy Cloner, and recently was told about SuperDuper! and how amazing and better it was, so I decided to give it a try.

But I am running into a little problem... Well, first off, I should ask, just to make sure... If I make a back up of all files, I can use the external to boot, right? It makes a copy of the entire system?

Okay, but here is my problem... I run the back up of all files, 500gb external, 320 internal, I get 89gbs into the back up, and it tells me the external is full, which only had 40kb left on it. Now, I have never seen this before every doing a back up, so this morning I started running it again, and I saw on the SuperDuper! app that 1.73gb had been backed up, and I "got info" on the external drive, and it told me 3.98gb had been used. So now I know why it ran out of space, because it doubles what is backed up.

What am I doing wrong? Or is it with SuperDuper I need a drive twice the size to make a full back up?

Any help would be great, thanks, and so far, I really like the app. I hope I get it to work so I can continue to use it.

Thanks

dnanian
04-15-2008, 07:38 AM
Can you send in your log information, using the "Send to shirt pocket button" to support? I'd like to take a look.

veganjustice
04-15-2008, 07:42 AM
Yeah, I started another one, that doesn't list everything, do you want the one I was just comparing to "Get Info" or the original one that failed? If it is the original one, how can I access that one? In a Library file somewhere? Cuz when I click on 'Show Log' it only shows the most recent.

Thanks for the quick response, I'll send it if I can.

Or do you want me to run a whole new one until it fails and then send that log?

Here is my most recent log, but this one didn't fail, because I saw the size changing...

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| 05:50:20 AM | Info | SuperDuper!, 2.5 (84), path: /Applications/SuperDuper!.app, Mac OS 10.5.2 build 9C7010 (i386)
| 05:50:20 AM | Info | Started on Tue, Apr 15, 2008 at 5:50 AM
| 05:50:20 AM | Info | Source Volume: Shif, mount: /, device: /dev/disk0s2, media: WDC WD3200AAJS-40RYA0, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.5.2 (9C7010), capacity: 278.00 GB, used: 272.61 GB, directories: 228332, files: 1037601, ejectable: NO, ACLs: Enabled
| 05:50:20 AM | Info | Target Volume: Back Up, mount: /Volumes/Back Up, device: /dev/disk1s2, media: MAXTOR S TM3500630AS, interconnect: External USB, file system: "Journaled HFS+", OS: N/A, capacity: 465.44 GB, used: 0.15 GB, directories: 9, files: 42, ejectable: NO, ACLs: Enabled
| 05:50:20 AM | Info | Copy Mode : Erase, then copy files
| 05:50:20 AM | Info | Copy Script : Backup - all files.dset
| 05:50:20 AM | Info | Transcript : BuildTranscript.plist
| 05:50:21 AM | Info | PHASE: 1. Prepare to Copy Files
| 05:50:21 AM | Info | ...ACTION: Preparing Shif
| 05:50:21 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 05:50:21 AM | Info | volinfo.database OK
| 05:50:21 AM | Info | ......COMMAND => Enabling permissions on Shif
| 05:50:21 AM | Info | Refreshing Disk Arbitration ...
| 05:50:21 AM | Info | ......COMMAND => Verifying that permissions are enabled for Shif
| 05:50:21 AM | Info | Permissions on '/' are enabled.
| 05:50:21 AM | Info | ...ACTION: Erasing Back Up
| 05:50:21 AM | Info | ......COMMAND => Preserving Back Up UUID
| 05:50:21 AM | Info | 8F238899F5E5BD4B
| 05:50:21 AM | Info | ......COMMAND => Preserving spotlight indexing state
| 05:50:21 AM | Info | ......COMMAND => Erasing Back Up
| 05:50:34 AM | Info | ......COMMAND => Restoring Back Up UUID (8F238899F5E5BD4B)
| 05:50:34 AM | Info | 8F238899F5E5BD4B
| 05:50:34 AM | Info | ......COMMAND => Restoring Spotlight search indexing state on Back Up
| 05:50:34 AM | Info | ...ACTION: Preparing Back Up
| 05:50:34 AM | Info | ......COMMAND => Enabling permissions on Back Up
| 05:50:34 AM | Info | Refreshing Disk Arbitration ...
| 05:50:35 AM | Info | ......COMMAND => Verifying that permissions are enabled for Back Up
| 05:50:35 AM | Info | Permissions on '/Volumes/Back Up' are enabled.
| 05:50:35 AM | Info | ......COMMAND => Verifying that Back Up ACL support matches Shif
| 05:50:35 AM | Info | ...ACTION: Preserving Spotlight state on Back Up
| 05:50:35 AM | Info | ......COMMAND => Disabling Spotlight search indexing on Back Up
| 05:50:35 AM | Info | PHASE: 2. Copy Files
| 05:50:35 AM | Info | ...ACTION: Copying files from Shif to Back Up
| 05:50:35 AM | Info | ......COMMAND => Cloning Shif to Back Up
| 05:50:35 AM | Info | Copying copy files using script: /Users/Jordan/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 05:50:35 AM | Info | Loading 22 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 05:50:35 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 05:50:35 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 05:50:35 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Google Desktop Index files.dset
| 05:50:35 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude iTunes Temporary files.dset
| 05:50:35 AM | Info | Loading 0 commands from copy script /Users/Jordan/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 05:50:35 AM | Info | /
| 05:50:38 AM | Info | /cores
| 05:50:38 AM | Info | /.vol
| 05:50:38 AM | Info | Ignoring /.vol
| 05:50:38 AM | Info | /Anymoviez
| 05:50:38 AM | Info | Ignoring /.hotfiles.btree
| 05:50:38 AM | Info | /.com_symantec_symfs_private
| 05:50:38 AM | Info | Ignoring /Desktop DF
| 05:50:38 AM | Info | Ignoring /mach.sym
| 05:50:38 AM | Info | /Network
| 05:50:38 AM | Info | /Users
| 05:55:40 AM | Info | User terminated processing of transcript...
------

dnanian
04-15-2008, 08:17 AM
Are you using FileVault?

We definitely don't 'double' what's backed up, but you might be having problems because of open files on the source (or perhaps your AntiVirus). Anyway -- send me the log with the button and we'll figure it out.

veganjustice
04-16-2008, 07:19 AM
You know what, I ran it a 4th time while I was sleeping lastnight and it worked fine. Well, at least it backed up and didn't run out of room. All I have to check out is if it is bootable and we are good to go.

I do have one question, will I use Smart Update in say, a few days to just back up what is different? Like the way Time Machine works?

Thanks!

dnanian
04-16-2008, 11:09 AM
It'll update the backup with the changes, yes -- but it's not "like Time Machine" in the sense that we're not keeping the old versions around.

veganjustice
04-16-2008, 11:19 AM
Okay, so if I run Smart Update, it will only back up the changes, but keep the same system? So it will still be bootable, everything will be the same, with the changes?

Instead of like Time Machine making changes, it saving both version, and adding like that.

Am I correct?

Thanks

dnanian
04-16-2008, 11:56 AM
Correct. Keep using "Smart Update" with "Backup - all files" and the result will continue to be bootable.

veganjustice
04-16-2008, 05:27 PM
Awesome, thank you so very much for your help.